Store Manager: Lead a High-Impact, Customer-Obsessed Team

Pandora A/S; Los Angeles (CA); On-site; USD 94,272,000 - 117,912,000; Full time

Benefits offered by this job

401K plan

Medical, Dental, Vision benefits

Employee discounts

Job summary

Pandora is seeking a Store Manager in Los Angeles to lead and inspire a team on the sales floor, delivering exceptional customer experiences and hitting sales goals. You will coach Assistant Store Manager, Sales Leads and Sales Associates, manage operations, visual merchandising, and use feedback to drive results.

This role emphasizes brand passion, flexibility for nights/weekends, and a strong focus on KPI and employee development.

Qualifications

• 3–5 years of Store Manager experience in a high-performance retail environment.
• Strong communication skills and ability to engage customers on the sales floor.
• Ability to lead, coach, and develop a diverse team to achieve KPI targets.
• Flexibility to work nights, weekends, and holidays.

Responsibilities

• Lead and develop a team of Assistant Store Manager, Sales Leads, and Sales Associates.
• Create a high-performance selling environment that delivers memorable customer experiences.
• Manage store operations, visual merchandising, and daily performance.
• Collaborate with HR to address performance issues and policy adherence.

Skills

Store leadership

Team coaching

Customer service excellence

Sales-driven mindset

Store operations

Tools

Microsoft Office 365

POS systems

Applicant tracking systems

KWI

Job description

Pandora is seeking a Store Manager in Los Angeles to lead and inspire a team on the sales floor, delivering exceptional customer experiences and hitting sales goals. You will coach Assistant Store Manager, Sales Leads and Sales Associates, manage operations, visual merchandising, and use feedback to drive results.

This role emphasizes brand passion, flexibility for nights/weekends, and a strong focus on KPI and employee development.