Store Manager: Lead a Fandom-Driven Team

Hot Topic; Minnetonka (MN); On-site; USD 40,000 - 56,000; Full time

Job summary

BoxLunch is seeking a Store Manager to lead our mall store and drive sales while delivering exceptional customer service. You’ll recruit, develop, and retain a passionate team, manage daily operations, and use data to hit sales goals.

You’ll embody the brand’s mission and engage with customers through social media and store initiatives, ensuring a smooth, profitable shopping experience. Ideal candidates have 1–2 years of retail store management experience, a high school diploma or GED, and a

Qualifications

• 1–2 years of retail store management experience.
• Strong communication, recruiting, and operations skills (payroll, reporting, scheduling, merchandising).
• 18+ years of age requirement.
• High school diploma or GED; degree welcomed.
• Retail is fast-changing; adapt to curveballs with a positive attitude.
• Open-minded about pop culture fandoms and trends.
• Ability to navigate and merchandise the store, stock handling (up to 50 pounds).

Responsibilities

• Ensure store hits sales plan and comp goals.
• Recruit, develop, and retain a collaborative, passionate team.
• Lead customer engagement via social media, store apps, and clienteling
• Maintain an operationally sound business with structure, delegation, and customer-first selling.
• Monitor shrink, payroll hours, schedules, and external factors affecting business
• Communicate trends and feedback with retail leadership and HQ partners
• Run sales reports and use data to guide strategy to hit targets
• Merchandise the store to reflect planograms and launch promos on time
• Mentor and recognize staff to build bench strength

Skills

Store management

Communication

Recruiting

Operations

Merchandising

Education

High school diploma or GED

Job description

BoxLunch is seeking a Store Manager to lead our mall store and drive sales while delivering exceptional customer service. You’ll recruit, develop, and retain a passionate team, manage daily operations, and use data to hit sales goals.

You’ll embody the brand’s mission and engage with customers through social media and store initiatives, ensuring a smooth, profitable shopping experience. Ideal candidates have 1–2 years of retail store management experience, a high school diploma or GED, and a