Store Manager — Lead a Dynamic Bookstore Team

Barnes & Noble, Inc.; West Des Moines (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Employee Discount

EAP

Sick Pay

PTO

Company Holidays

401(k) Match

Health Benefits

Transit

Tuition Reimbursement

Job summary

Barnes & Noble, Inc. in West Des Moines, IA is seeking a Store Manager to lead daily store operations and drive sales. You will develop the team, manage inventory, merchandising, and customer experience to meet store objectives.

You will model the company's service behaviors, foster a positive work environment, ensure health and safety standards, and collaborate with the Cluster and Home Office resources to deliver results.

Qualifications

• Lead and develop the store team to achieve performance targets.
• Demonstrate strong leadership and coaching capabilities.
• Maintain high standards of customer service and store presentation.

Responsibilities

• Assess capabilities and potential of the store team with fair reviews.
• Develop individuals to meet store demands in collaboration with People Cluster Support.
• Hold the team to consistent standards and address opportunities promptly.
• Lead with kindness and respect to create a positive work environment.
• Communicate company messages clearly to the team with feedback.
• Demonstrate integrity and credibility to inspire engagement.
• Remain resilient under pressure while pursuing goals.
• Be open to learning and personal development, accepting feedback.
• Collaborate with clusters to support broader store partnerships.
• Remedy weaknesses and develop strengths through ongoing learning.

Skills

Leadership

People Management

Customer Service

Job description

Barnes & Noble, Inc. in West Des Moines, IA is seeking a Store Manager to lead daily store operations and drive sales. You will develop the team, manage inventory, merchandising, and customer experience to meet store objectives.

You will model the company's service behaviors, foster a positive work environment, ensure health and safety standards, and collaborate with the Cluster and Home Office resources to deliver results.