Bookstore Store Leader: Drive Teams & Customer Experience

Barnes & Noble Booksellers, Inc.; Maplewood, Northern (MN, KY); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

Employee Discount

401(k) with Company Match

Health Benefits

Job summary

Barnes & Noble Booksellers, Inc. in Maplewood, MN seeks an Assistant Store Manager to lead a bookstore team, drive sales, and uphold the brand’s standards.

You will oversee daily operations, staffing, and customer service, ensuring a welcoming and efficient shopping experience for customers. You will develop your leadership skills, work closely with the Store Manager and cluster resources, and maintain high standards of presentation, stock, and safety.

Qualifications

• Proven leadership experience in retail management.
• Strong customer-service orientation with a coaching mindset.
• Solid operations management including stockroom and front-of-store workflows.

Responsibilities

• Lead the store team and manage daily operations.
• Support development priorities within the team and coordinate with leadership clusters.
• Hold the team to consistent standards and fair accountability.
• Foster a positive, respectful work environment and clear communication.
• Deliver company messages clearly and engage with store resources as needed.
• Model integrity, resilience, and goal-focused leadership.
• Fill in for Store Manager when needed to ensure store continuity.
• Pursue personal development and apply feedback to improve performance.

Skills

Leadership

Customer Service

Operations Management

Merchandising

Job description

Barnes & Noble Booksellers, Inc. in Maplewood, MN seeks an Assistant Store Manager to lead a bookstore team, drive sales, and uphold the brand’s standards.

You will oversee daily operations, staffing, and customer service, ensuring a welcoming and efficient shopping experience for customers. You will develop your leadership skills, work closely with the Store Manager and cluster resources, and maintain high standards of presentation, stock, and safety.