Store Manager: Lead a Busy Coffeehouse Team + 401K

ADP, Inc.; Fort Wayne (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free shift drink or coffee

40% off apparel and store products

Job summary

Five Lakes Coffee in Fort Wayne, IN is seeking a Store Manager who will build the team, lead the floor, and uphold our hospitality standards. You will recruit, train, and coach dependable shift leaders and manage schedules to balance labor and guest service.

Most weeks average about 45 hours, with seasonal peaks near 60 hours. You will foster a culture of trust, gratitude, and genuine hospitality that energizes both guests and team members.

Qualifications

• Experience in hospitality management or retail leadership.
• Ability to recruit, train, and develop shift leaders.
• Comfort with tracking store numbers and labor.
• Willingness to work early mornings, weekends, and long weeks.

Responsibilities

• Recruit, hire, train, recognize, coach, and develop shift leaders.
• See the whole store, set priorities, and protect warmth under pressure.
• Keep drinks accurate, the store clean, routines clear, and problems addressed.
• Build schedules, use labor responsibly, reduce waste, and understand store results.
• Treat guests and employees with dignity, tell the truth, show gratitude.
• Prepare the store for tomorrow by planning ahead rather than surviving today.

Skills

Leadership

Staff coaching

Customer service

Job description

Five Lakes Coffee in Fort Wayne, IN is seeking a Store Manager who will build the team, lead the floor, and uphold our hospitality standards. You will recruit, train, and coach dependable shift leaders and manage schedules to balance labor and guest service.

Most weeks average about 45 hours, with seasonal peaks near 60 hours. You will foster a culture of trust, gratitude, and genuine hospitality that energizes both guests and team members.