Store Manager: Hospitality Leader & Team Builder

FIVE LAKES COFFEE, INC.; Kendallville (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free shift drink

40% off apparel and store products

Matching 401K after 90 days

Training: 8-12 weeks

Job summary

Five Lakes Coffee in Kendallville, IN seeks a Store Manager who will lead the floor, build a strong team, and uphold hospitality as a core value. This role blends people leadership with operational responsibility and a focus on guest experience in a fast-paced store environment.

You will recruit, coach, and develop shift leaders, manage staffing and schedules, and ensure standards are consistently met while driving store performance and profitability.

Qualifications

• Character and ownership are valued in this role.
• Hospitality mindset is essential for guest experiences.
• Courage to coach people and develop leaders is required.
• Ability to stay calm and act decisively under pressure.

Responsibilities

• Build the team by recruiting, hiring, training, recognizing, and developing dependable shift leaders.
• Lead the floor during busy periods, set priorities, and protect warmth and service quality.
• Protect standards by keeping drinks accurate and routines clear.
• Care for the business by building schedules, managing labor, reducing waste, and understanding store results.
• Live the Five Lakes values—treat guests and teammates with dignity, honesty, and gratitude.
• Recruit, hire, train, recognize, coach, and develop dependable shift leaders.

Skills

Leadership

Hospitality

Staff management

Coaching

Job description

Five Lakes Coffee in Kendallville, IN seeks a Store Manager who will lead the floor, build a strong team, and uphold hospitality as a core value. This role blends people leadership with operational responsibility and a focus on guest experience in a fast-paced store environment.

You will recruit, coach, and develop shift leaders, manage staffing and schedules, and ensure standards are consistently met while driving store performance and profitability.