Store Manager | IU Team Store

asmglobal; Bloomington (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Legends Global is seeking a motivated retail operations professional to oversee game day concourse and daily pro-shop activities at our venues. The role requires leading a team, managing inventory, and ensuring excellent customer service.

You will implement store standards, coordinate merchandising, and train associates while complying with security, safety, and company policies. A hands-on leader capable of adapting to busy events is ideal.

Qualifications

• 3-5 years of retail experience, leading others in a retail environment required.
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels.
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization.

Responsibilities

• Accountable for game day concourse and daily retail operations
• Adhere to all security, control and safety procedures set by Sofi stadium officials
• Responsible for store sets and product levels in the main pro-shop/auxiliary store, detail oriented
• Responsible for facilitation and counting of month end physical inventories
• Manage set-up, take down and logistical components of product movement
• Responsible for facilitation on game day and non-game day staffing needs
• Maintain knowledge of current and upcoming merchandise, sales and promotions, policies regarding payment and exchanges
• Train/coach new associates in regard to daily tasks
• Creation of SOP’s documents to assist with the overall operation
• Data driven, reporting sales, labor tracking, new product performance and top/bottom sellers
• Excellent customer service and communication skills
• Ability to work independently and/or in a team environment
• Complete other duties as assigned by the General Manager of Merchandise

Skills

Customer service

Leadership

Inventory management

Data analysis

Training

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

LEGENDS GLOBAL

LEGENDS GLOBAL is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you.

Join us!

Essential Duties and Responsibilities

• Accountable for game day concourse and daily retail operations
• Adhere to all security, control and safety procedures set by Sofi stadium officials
• Responsible for store sets and product levels in the main pro-shop/auxiliary store, detail oriented
• Responsible for facilitation and counting of month end physical inventories
• Manage set-up, take down and logistical components of product movement
• Responsible for facilitation on game day and non-game day staffing needs
• Maintain knowledge of current and upcoming merchandise, sales and promotions, policies regarding payment and exchanges
• Train/coach new associates in regard to daily tasks
• Creation of SOP’s documents to assist with the overall operation
• Data driven, reporting sales, labor tracking, new product performance and top/bottom sellers
• Excellent customer service and communication skills
• Ability to work independently and/or in a team environment
• Complete other duties as assigned by the General Manager of Merchandise

Supervisory Responsibilities

• Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• 3-5 years of retail experience, leading others in a retail environment required
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships

Skills and Abilities

• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Must have computer skills: Microsoft Word, Excel
• Ability to work all events, including extended hours, nights, weekends, and holidays.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below theabove headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.