Store Manager in Training (MIT)

Insomnia Cookies; Tulsa (OK); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a rapidly growing and innovative company as a Store Manager in Training! In this exciting role, you'll lead a dynamic team, ensuring exceptional customer service while supervising daily operations. This position offers competitive pay, a fun work environment, and opportunities for growth within the company. With a commitment to quality and a passion for cookies, you will play a vital role in delivering an unforgettable experience to our customers. If you're ready to take the next step in your career with a beloved brand, we want to hear from you!

Benefits

Market Competitive Hourly Compensation

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth Opportunities

Fun Team Environment

FREE Cookies with Every Shift

Qualifications

• 1+ year supervisory experience in restaurant or retail.
• Experience conducting interviews for hourly staff.

Responsibilities

• Supervise and train team members during shifts.
• Support Store Ops Manager with inventory and scheduling.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Customer Service

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our brand new Tulsa, OK bakery located at 505 E 2nd St, Space 8, Tulsa, OK 74120. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Check out some of our content videos to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Ensure staff adherence to Insomnia Cookies' standards (baking, uniform, policies).
• Promote upselling and provide excellent customer service, ensuring team members do the same.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews of hourly staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Ability to work a 4-5 day week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the US

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious cookies available all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!

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