Store Manager in Training (MIT)

Insomnia Cookies; Tucson (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This role offers an exciting opportunity to lead a team in a fun and dynamic environment while ensuring excellent customer service. With competitive hourly compensation, growth opportunities, and unique perks like free cookies, you will play a vital role in maintaining the high standards of our beloved cookie brand. If you have a passion for hospitality and leadership, this position is perfect for you!

Benefits

Market Competitive Hourly Compensation

End-of-Period Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Growth and Promotion Opportunities

Fun Team Environment

Free Cookies with Every Shift

Qualifications

• 1+ year of supervisory experience in a restaurant or retail environment.
• Experience with Point of Sale systems and conducting interviews.

Responsibilities

• Supervise and train team members engaged in cookie sales.
• Conduct interviews and support inventory control.

Skills

Supervisory Experience

Customer Service

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tucson store located at 345 E Congress St #145, Tucson, AZ 85701. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, and nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Ensure staff adherence to Insomnia Cookies' standards (baking, uniform, policies).
• Focus on upselling and delivering excellent customer service, ensuring team members do the same.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Ability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 or older and legally eligible to work in the U.S.

About us:

Insomnia Cookies was founded in a college dorm by Seth Berkowitz. Today, with over 300 stores worldwide, our innovative bakery + delivery concept has become a cult favorite for cookie lovers craving warm, delicious cookies all day and late into the night. Headquartered in Philadelphia, PA, we are expanding rapidly, revolutionizing the cookie game by truly "Imagining What's Possible"!