Store Manager in Training (MIT)

Insomnia Cookies; Tucson (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training in Tucson. This exciting role offers the opportunity to lead a dynamic team in a fun environment while ensuring excellent customer service and adherence to company standards. Enjoy competitive pay, comprehensive benefits, and a monthly cellphone stipend as you contribute to a well-established brand known for its delicious cookies. With opportunities for growth and promotion, this position is perfect for hospitality-focused individuals eager to make a difference in a thriving business.

Benefits

Market competitive hourly pay

Eligibility for store bonus

Comprehensive benefits

$25.00 monthly cellphone stipend

10 days paid vacation

2 paid Personal Days of Wellness

Job stability

Opportunities for growth

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ years of supervisory experience in a restaurant or retail environment.
• Experience with POS systems and conducting interviews.

Responsibilities

• Serve as Manager-on-Duty during shifts when the GM is absent.
• Supervise and train team members in cookie sales and deliveries.

Skills

Supervisory experience

Conducting interviews

Point of Sale (POS) systems

MS Office proficiency

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tucson store located at 345 E Congress St #145, Tucson, AZ 85701. We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, and nationally recognized company.

Our MIT perks & compensation:

• Market competitive hourly pay
• Eligibility for store bonus at period end
• Comprehensive benefits starting the first day after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability within a reputable, expanding company
• Opportunities for growth and promotion
• Work in a fun, energetic team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Serve as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present
• Supervise, train, and coach 2-5 team members involved in cookie sales and deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the absence of the manager
• Assist the Store Ops Manager with ordering, inventory, and scheduling
• Ensure staff adherence to company standards (baking, uniforms, policies)
• Drive upselling and deliver excellent customer service, ensuring team members do the same

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail environment
• Experience conducting in-person interviews for hourly staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability to work a 4-5 day week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.

About us:

Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a global brand with over 300 stores, known for its warm, delicious cookies delivered day and night. Headquartered in Philadelphia, PA, we continue to innovate and expand our reach, revolutionizing the cookie industry with our "Imagining What’s Possible" motto.