Store Manager in Training (MIT)

Insomnia Cookies; Philadelphia (Philadelphia County); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company known for its delicious cookies is hiring a full-time Store Manager in Training at the South Philly location. With a pay of $18/hr and excellent benefits, candidates will supervise shifts, train staff, and assist in operational tasks, all while promoting a fun work environment.

Benefits

End-of-period store bonus

$25.00 monthly cellphone stipend

10 days of paid vacation plus 2 paid personal days

Job stability with a rapidly growing company

FREE cookies with every shift

Qualifications

• At least 1 year of supervisory experience in a restaurant or retail store.
• Experience with conducting in-person interviews.
• Must be 18+ and legally eligible to work in the U.S.

Responsibilities

• Perform as Manager-on-Duty when the Store Ops Manager is absent.
• Train and supervise 2-5 team members.
• Support the Store Ops Manager with ordering and inventory control.

Skills

Supervisory experience

Conducting interviews

Customer service

Point of Sale (POS) systems

Proficiency in MS Office

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our South Philly store located at 1420 Carpenter St. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• $18.00/hr plus eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the first day after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence.
• Support the Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Ensure all team members excel in upselling and customer service.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.

$17 - $18 an hour

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious cookies available all day and late into the night. With over 300 stores globally, our flagship in Philadelphia, Pa., and a rapidly expanding shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!