Store Manager in Training (MIT)

Insomnia Cookies; Philadelphia, City of Norwich (Philadelphia County, NY); On-site; USD 100,000 - 125,000; Full time

Job summary

An industry-leading company is seeking a passionate Store Manager in Training to join their vibrant team. This role offers a unique opportunity to lead and develop a team in a fun environment, ensuring exceptional customer service and operational excellence. With competitive pay, comprehensive benefits, and exciting growth opportunities, this position is perfect for those looking to make a significant impact. Enjoy perks like free cookies and a supportive work culture while contributing to a rapidly growing and recognized brand in the bakery sector. Join us in revolutionizing the cookie experience!

Benefits

Cellphone Stipend

Paid Vacation

Personal Days of Wellness

Job Stability

Growth Opportunities

Fun Team Environment

Free Cookies

Qualifications

• 1+ years of supervisory experience in a restaurant or retail environment.
• Experience conducting interviews for hourly support staff.

Responsibilities

• Supervise and train team members engaged in cookie sales.
• Conduct interviews and support inventory control.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Customer Service

Education

High School Diploma

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our South Philly store located at 1420 Carpenter St. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• $18.00/hr plus eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Ensure all team members excel in upselling and customer service.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency in MS Office, Word, and Applicant Tracking Systems
• Availability to work a 4-5 day work week, including 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18 years or older and legally eligible to work in the U.S.

Compensation:

$17 - $18 an hour

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years and many cookies later, our innovative bakery + delivery concept has become a cult brand known for its warm, delicious cookies delivered all day and late into the night. With over 300 stores worldwide, our flagship in Philadelphia, and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!