Store Manager in Training (MIT)

Insomnia Cookies; Houston (TX); On-site; USD 125,000 - 150,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training in Houston! This exciting role offers a dynamic work environment where you'll lead a team, ensure excellent customer service, and be part of a fun culture that includes free cookies with every shift. With competitive pay and comprehensive benefits, this is a fantastic opportunity to grow your career in the hospitality industry. If you have supervisory experience and a passion for service, we want to hear from you!

Benefits

Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

End-of-Period Store Bonus

Free Cookies with Every Shift

Qualifications

• 1+ year of supervisory experience in a restaurant or retail store.
• Experience conducting in-person interviews for hourly staff.

Responsibilities

• Supervise and train team members during shifts.
• Conduct interviews for potential new hires.

Skills

Supervisory Experience

Customer Service

Point of Sale (POS) Systems

Team Leadership

Interviewing Skills

Education

High School Diploma

Tools

MS Office

Applicant Tracking System

Job description

Set your timers because our freshly baked cookies are coming next to the Houston Gateway area!

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Houston Gateway store located at 3113 Scott St., Suite B Houston, TX 77004. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, and nationally recognized company!

Check out some of our content videos to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Starting at up to $20.00/hr.
• Eligibility for end-of-period store bonus
• Excellent comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Ensure all team members excel in upselling and providing excellent customer service.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store.
• Experience conducting in-person interviews of hourly support staff.
• Experience with Point of Sale (POS) systems.
• Proficiency in MS Office, Word, and our Applicant Tracking System.
• Ability to work a 4-5 day work week with 1-2 mid-to-late shifts (Thurs-Sun).
• Must be 18+ and legally eligible to work in the U.S.

About us:

Insomnia Cookies was founded in a college dorm room by Seth Berkowitz. Over 20 years later, our innovative bakery + delivery concept has become a cult brand loved for its warm, delicious cookies available day and night. With over 300 stores worldwide, our headquarters in Philadelphia, Pa., and a growing shipping and gifting portfolio, we are revolutionizing the cookie game by truly "Imagining What's Possible"!

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