Store Manager in Training (MIT)

Insomnia Cookies; Houston (TX); On-site; USD 125,000 - 150,000; Full time

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! In this exciting role, you will lead a dynamic team in a fun environment, ensuring exceptional customer service and operational excellence. With competitive pay and a range of perks, including free cookies and a monthly cellphone stipend, this position offers a unique opportunity for growth and stability. If you have a passion for hospitality and leadership, this is the perfect chance to advance your career in a vibrant and innovative company that’s changing the cookie game!

Benefits

Starting pay up to $20.00/hr

Eligibility for end-of-period store bonus

Comprehensive benefits after 60 days

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid Personal Days of Wellness

Growth and promotion opportunities

Fun team environment

FREE cookies with every shift

Qualifications

• 1+ year of supervisory experience in a restaurant or retail setting.
• Experience with conducting in-person interviews for hourly staff.

Responsibilities

• Manage shifts in absence of Store Operations Manager.
• Supervise and train team members in cookie sales and deliveries.

Skills

Supervisory Experience

Point of Sale (POS) System

MS Office Proficiency

Customer Service Skills

Education

High School Diploma

Tools

Applicant Tracking Systems

Job description

Set your timers because our freshly baked cookies are coming next to the Houston Gateway area! Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Houston Gateway store located at 3113 Scott St., Suite B Houston, TX 77004. We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, and nationally recognized company.

Check out some of our content videos to learn more!

Who We Are

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Starting pay up to $20.00/hr
• Eligibility for end-of-period store bonus
• Comprehensive benefits starting the first day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Growth and promotion opportunities
• Fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when the Store Operations Manager (GM) is not present
• Supervise, train, and coach 2-5 team members engaged in cookie sales and customer deliveries
• Lead onboarding and initial training for new hourly staff
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory, and scheduling
• Ensure staff adherence to Insomnia Cookies’ standards (baking, uniform, policies)
• Upselling and delivering excellent customer service, ensuring team members do the same

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Point of Sale (POS) system experience
• Proficiency with MS Office, Word, and applicant tracking systems
• Availability to work a 4-5 day week, including 1-2 late shifts (Thurs-Sun)
• Must be 18+ and legally eligible to work in the U.S.

About us:

Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a global brand with over 300 stores. We’re known for our innovative bakery + delivery concept, offering warm, delicious cookies all day and late into the night. Headquartered in Philadelphia, PA, we’re expanding our footprint and revolutionizing the cookie game by imagining what’s possible!