Store Manager in Training: Lead Store Ops & Team

truenorth Convenience Stores; Willoughby Hills (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

A convenience store chain in Willoughby Hills, Ohio, is seeking a Store Manager who will be accountable for overall performance and profitability. The role involves providing leadership, ensuring customer satisfaction, and managing store operations. Responsibilities include hiring and training team members, addressing customer complaints, and ensuring compliance with safety standards. Candidates must be skilled in problem-solving and effective communication, with prior experience in a customer service environment. This full-time position requires availability for 45 hours a week including on-call support.

Qualifications

• Ability to lead and manage store operations independently.
• Strong organizational and communication skills.
• Ability to analyze performance data and make sound business decisions.

Responsibilities

• Ensure delivery of exceptional customer service in accordance with company standards.
• Lead, train, coach, and develop team members.
• Manage labor budgets and scheduling to align with business needs.

Skills

Leadership

Problem-solving

Communication

Organization

Education

High school diploma or equivalent

Job description

A convenience store chain in Willoughby Hills, Ohio, is seeking a Store Manager who will be accountable for overall performance and profitability. The role involves providing leadership, ensuring customer satisfaction, and managing store operations. Responsibilities include hiring and training team members, addressing customer complaints, and ensuring compliance with safety standards. Candidates must be skilled in problem-solving and effective communication, with prior experience in a customer service environment. This full-time position requires availability for 45 hours a week including on-call support.