Store Manager in Training: Automotive Leadership Path

SmartRecruiters, Inc.; Bessemer (AL); On-site; USD 45,000 - 62,000; Full time

Job summary

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider with 400+ locations nationwide. We are actively seeking top-level, hands-on management candidates to grow into key leadership roles.

The Manager in Training program offers comprehensive training, customer service experience, and exposure to all store operations while learning the business. As a Manager in Training you will greet customers, schedule appointments, advise on services, coordinate with technicians,

Qualifications

• Seeking hands-on managers-in-training with strong motivation and leadership potential.
• Experience in customer service and ability to build trust with customers is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Consistently creating results for customers, teammates and the company
• Greet customers courteously and provide high level customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and updating on progress
• Providing the customer with a positive experience
• Ensuring company expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments
• Stepping in when necessary to take on additional duties

Skills

Motivation

Customer service

Communication

Interpersonal skills

Automotive experience

Job description

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider with 400+ locations nationwide. We are actively seeking top-level, hands-on management candidates to grow into key leadership roles.

The Manager in Training program offers comprehensive training, customer service experience, and exposure to all store operations while learning the business. As a Manager in Training you will greet customers, schedule appointments, advise on services, coordinate with technicians,