Store Manager in Training

Goodwill of Southern Nevada; Las Vegas (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

Goodwill of Southern Nevada is looking for a dedicated individual for the Store Manager in Training role. This position focuses on learning store operations, improving sales performance, and managing customer service while fostering a culture of diversity and inclusion within the workplace. Candidates with substantial retail experience who can meet dynamic operational challenges will excel in this role, contributing positively to both the organization and the community.

Qualifications

• At least 6 years retail experience required; with 3 years supervisory experience preferred.
• Strong computer skills, especially in Microsoft Office.
• Bilingual candidates are a plus.

Responsibilities

• Maximize sales performance and meet or exceed sales goals.
• Oversee handling and processing of donations and operations.
• Hire, train, and supervise store personnel.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Computer Skills

Adaptability

Education

High school diploma or GED preferred

Bachelor’s degree preferred

Job description

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Essential Expectations

Customer Service Expectations

Serving customers at Goodwill has never been more rewarding. Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your coworker to exceed, Goodwill is about reaching out and making a difference.

Diversity, Equity, and Inclusion Expectations

Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued. The diversity of individual differences, life experiences, knowledge, background, education, unique capabilities, and talent create an environment of inclusivity, equity, and excellence.

Safety Expectations

At Goodwill, safety is everyone's job. Ensuring a secure and safe environment allows our community to grow and enrich themselves. Compliance with safety policies, procedures, and regulations, and hazard assessment and elimination are essential.

Position Expectations

The Store Manager in Training is responsible for learning the role's aspects, assisting in store operations, including collections, processing, personnel management, financial performance, workforce development, and asset protection.

Responsibilities

• Maximize sales performance through proper rotation, display, signage, and inventory management. Meet or exceed sales goals.
• Oversee handling and processing of donations, processed goods, salvage, and waste.
• Maximize used goods processing, including sorting, preparing, and pricing items for sale. Meet or exceed production goals.
• Ensure quality customer service is provided promptly and courteously.
• Manage clients and maintain store appearance, cleanliness, and safety.
• Maintain operational equipment and facilities, including safety and security systems.
• Manage store budget, including revenue generation and expense control.
• Hire, train, and supervise store personnel, conduct performance evaluations, and ensure policy compliance.

Environmental Factors

Work will be conducted at various Goodwill locations with no climate control, exposure to extreme conditions, dust, animal hair, and humidity.

Physical Factors

• Ability to lift, carry, push, and pull at least 50 pounds.
• Prolonged standing, walking, reaching, stooping, and bending.

Education, Experience, and Requirements

• High school diploma or GED preferred; Bachelor’s degree preferred.
• At least 6 years retail experience, with 3 years supervisory experience preferred.
• Experience in goal setting, tracking, salvage audits, and profit/loss management preferred.
• Ability to travel and transfer between stores as needed.
• Strong computer skills, including Microsoft Office.
• Excellent interpersonal and communication skills; bilingual a plus.
• High integrity, adaptability, and flexibility required.

Additional Details

• Seniority level: Internship
• Employment type: Other
• Job function: Sales and Business Development
• Industries: Non-profit Organizations