Store Manager II - Lead Growth & Customer Experience

TD Bank; Town of Ossining (NY); On-site; USD 97,000 - 146,000; Full time

Job summary

TD Bank in Ossining, NY is seeking a Store Manager II to lead and grow a consumer banking store. You will manage a team, drive deposits, loans and fees while delivering an outstanding customer and colleague experience.

The role emphasizes coaching, risk awareness, and cross‑selling through referrals to banking specialists. The position requires an undergraduate degree or equivalent experience plus 4+ years of leadership in retail or financial services, with deep knowledge of store operations and

Qualifications

• Undergraduate degree or equivalent experience.
• 4+ years related experience in retail, customer service and/or financial services.
• 4+ years proven leadership and coaching experience.
• Knowledge of Bank product lines and services and store operations.

Responsibilities

• Provides people management leadership by hiring talent, setting goals and managing performance.
• Leads a medium sized store and team to grow profitability.
• Oversees store growth and coordinates with specialists to meet customer needs.
• Maintains an active NMLS registration and ensures risk is managed appropriately.

Skills

People management

Leadership

Financial analysis

Communication

Microsoft Office

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Ossining, NY is seeking a Store Manager II to lead and grow a consumer banking store. You will manage a team, drive deposits, loans and fees while delivering an outstanding customer and colleague experience.

The role emphasizes coaching, risk awareness, and cross‑selling through referrals to banking specialists. The position requires an undergraduate degree or equivalent experience plus 4+ years of leadership in retail or financial services, with deep knowledge of store operations and