Overview
The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut residents since 1949. We own, operate, and/or supply over 20 sites across the Connecticut area with a focus on superior customer service and support provided by experienced employees.
Job Title: General Manager
Site: Groton Store 36
Summary: We are seeking talented individuals with management and leadership experience in Retail/Convenience. This position requires experience managing a high-volume business. Candidates should have excellent communication skills and a proactive, results-driven attitude. Compensation is based on qualifications and ability, with a bonus plan aligned to performance. The complete PMG Benefits Package including Health, 401K, and other options is available. Relocation costs will be considered.
Responsibilities
- Ensure a pleasant shopping experience for all customers.
- Resolve customer and associate concerns, issues, and complaints effectively.
- Execute the PMG Sales Strategy, action plans, and business processes to maximize sales-building efforts.
- Analyze income statements and use reports to ensure store profitability.
- Supervise and lead day-to-day task assignments and performance for all associates and managers.
- Manage/accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
- Manage labor and team schedules.
- Operate with integrity, honesty, and respect.
- Build relationships with community partners to connect the store with its community.
- Analyze trends and set action plans for store challenges and opportunities.
- Monitor local competition through price surveys and take action/communicate with Store Operations accordingly.
- Ensure store meets and exceeds Operational Excellence standards of PMG.
Qualifications / Requirements
- High school diploma or GED equivalent; Bachelor’s Degree in Business or related field preferred.
- Experience leading and building a highly effective team.
- Experience selecting, training, and performance management of staff.
- Availability to work all shifts, weekends, and holidays.
- Reliable transportation.
- Excellent leadership skills in a fast-paced environment.
- Exemplary customer service.
- Ability to implement positive change through coaching and developing the team.
- Ability to work with little or no supervision; self-motivated.
- Excellent communication and interpersonal skills.
- Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
- Excellent multi-tasking and organizational skills; goal-oriented.
- Ability to lift/carry up to 35 lbs.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Oil and Gas
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