CT, Groton - Store Manager [C-Store & Gas]

Petroleum Marketing Group, Inc.; Groton (CT); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Relocation assistance

Job summary

Petroleum Marketing Group, Inc. is seeking a General Manager to lead a Groton area store.

The role requires proven management experience in a high-volume retail environment, exceptional communication, and a hands-on leadership style to drive performance and customer satisfaction. The successful candidate will oversee daily operations, develop staff, manage labor and schedules, and build community relations while achieving profitability and operational excellence.

Qualifications

• High school diploma or GED; bachelor’s degree preferred.
• Experience leading and building highly effective teams.
• Experience selecting, training, and managing staff performance.
• Proficiency in MS Office applications (Word, Excel, Outlook).

Responsibilities

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG sales strategy and plans to maximize sales.
• Analyze income statements and reports to ensure store profitability.
• Supervise and lead day-to-day task assignments and performance for all staff.

Skills

Leadership

Customer service

Communication

Problem solving

Team development

Time management

Education

High school diploma or GED

Bachelor’s degree in business or related field preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Job Title

General Manager

Location

Groton Store 24

Company Overview

The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family‑owned company that acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut residents since 1949, operating over 20 sites across the Connecticut area with an annual fuel volume of more than 700 million gallons. PMG provides superior customer service and support through its dedicated, talented, and experienced employees.

Summary

We are seeking highly talented individuals with proven experience in management and leadership in the retail/convenience field. Candidates must have experience managing a high‑volume business and exemplary communication skills. The preferred candidate is motivated, progressive, and possesses a "Do Whatever It Takes" attitude. Compensation is based on qualification and performance, including a bonus plan akin to an ownership structure. The PMG benefits package includes health, 401(k), and additional options. Relocation costs may be considered.

Job Responsibilities

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG sales strategy, action plans, and business processes developed by Store Operations to maximize sales‑building efforts.
• Analyze income statements and reports to ensure store profitability.
• Supervise and lead day‑to‑day task assignments and performance for all associates and managers.
• Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage labor and team schedules.
• Perform work with integrity, honesty, and respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and opportunities.
• Monitor local competition through price surveys and other tools, and communicate to Store Operations accordingly.
• Ensure the store meets and exceeds operational excellence standards set by PMG.

Qualifications

• High school diploma or GED (Bachelor’s degree in business or related field preferred).
• Experience leading and building highly effective teams.
• Experience selecting, training, and managing staff performance.
• Availability to work all shifts, weekends, and holidays.
• Reliable transportation.
• Excellent leadership skills in a fast‑paced environment.
• Exemplary customer service abilities.
• Ability to implement positive change through coaching and team development.
• Ability to work with little or no supervision; self‑motivated.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent multitasking abilities.
• Goal‑oriented with exceptional organizational skills.
• Ability to lift/carry up to 35 lbs.

EEO Statement

Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.