Store Manager - Grocery

Raymer Oil- (Fast Phils, Run In, IGA, FairValue); North Wilkesboro (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Redmond Grocery Group (RGG) in North Wilkesboro, NC seeks a Store Manager to lead daily operations of the IGA Marketplace division. You will enforce policies, manage staff, scheduling, cash handling, and inventory control while upholding high standards of customer service.

The role requires strong leadership, communication, and problem-solving abilities, with experience in front-end operations and DSD/Scanning.

Qualifications

• High school diploma or equivalent.
• Knowledge of DSD/Scanning Operations.
• Knowledge of front-end operations.

Responsibilities

• Oversee day-to-day store operations and enforce policies, standards, and safety regulations.
• Hire, train, and manage the store workforce including Assistant Managers and department managers.
• Maintain high standards of customer service and handle labor scheduling, cash, and inventory.

Skills

Leadership

Management

Customer service

Communication

Problem solving

Staff scheduling

Inventory control

POS system

Education

High school diploma

Tools

POS system

Job description

PRIMARY PURPOSE AND MISSION STATEMENT:

Redmond Grocery Group (RGG), its divisions and its employees pledge to put customers first by:

• Greeting customers with a friendly smile.


• Providing quick, accurate, and courteous service.


• Supplying a variety of products that meet high quantity, quality, and freshness standards.


• Thanking customers for making us their hometown store.

POSITION SUMMARY:

The Store Manager is responsible for the day to day operations of the grocery store including enforcement of all policies, standards, security measures, and regulations of IGA Marketplace, a division of RGG. Responsible for hiring, training and maintaining the entire store work force. Maintains RGG's high standards of customer service. Responsible for labor scheduling, store cash and store inventory. Other duties include, but are not limited to receiving trucks and DSD vendors; maintaining sanitation and safety standards; store maintenance; and pricing and file maintenance issues. Has direct authority over the Assistant Managers, Scan Analyst, all department managers and functional authority over all store employees.

PLEASE INQUIRE ABOUT SPECIFIC PAY AND BENEFITS

SCHEDULE:

50 hours per week

Requirements

Knowledge and Education

• High school graduation or equivalent, preferred.


• Knowledge of DSD/Scanning Operations


• Knowledge of front-end operations

Experience

• Five plus years' retail grocery experience required.

Skills and Abilities

• Effective verbal and written communication skills. Good people and customer interaction skills.


• Skills in areas of leadership, management, coaching, teaching, and motivating employees.


• Demonstrated attentiveness to details, mathematical analytical ability. Use of calculator.


• Good computer skills, e.g. point of sale system.


• Demonstrated ability to effectively solve problems - operational, customer, and employee.


• Customer service skills related to interaction with resolving customer concerns.


• Ability to work independently with minimal supervision.


• Ability to work in a high pressure and demanding environment.


• Ability to multi-task, i.e., pick-up where left off when interrupted.


• Good organizational skills.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Standing / walking - high level


• Environment - convenience store


• Travel - some local travel required for running business errands


• Lifting - up to 60 lbs.


• Ability to unload merchandise from trucks and operate hydraulic equipment


• Ability to bend, kneel and stand for extended periods of time


• Must be at least 18 years of age