Store Manager - Golf Galaxy

Dicks Inc; Devon (PA); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Specialty Retail Store Manager to lead operations at a vibrant location. This role offers the chance to enhance customer experiences and drive sales while fostering a motivated team environment. You will oversee store operations, ensuring high service levels and effective team engagement. With a commitment to inclusivity and diversity, this position is perfect for someone passionate about the retail landscape and eager to make a significant impact in the golfing community. Join a dynamic team dedicated to empowering golfers of all levels!

Qualifications

• 5+ years of retail management experience; golf sales/service preferred.
• World-class customer service and communication skills.

Responsibilities

• Drive sales and profitability through customer satisfaction.
• Recruit, interview, and hire across the store.

Skills

Retail Management

Customer Service

Problem-Solving

Analytical Skills

Interpersonal Skills

Tools

MS Office

Job description

If golf is your passion, you'll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.

If you are ready to make a difference and take the next step in your career, apply to join our team today!

Overview

Golf Galaxy is seeking a Specialty Retail Store Manager to oversee store operations.

1. Drive sales and profitability through customer satisfaction and report analysis.
2. Establish and maintain effective relationships with customers by ensuring high associate engagement and service levels.
3. Drive and sustain sales intensity, operational integrity, and profitability within the store by setting high expectations, holding staff accountable, and monitoring progress.
4. Effectively schedule for the store, develop payroll plans, and monitor payroll daily.
5. Uphold Golf Galaxy standards for merchandise presentation.
6. Responsible for recruitment, interviewing, and hiring across the store.
7. Select, onboard, empower, and develop a highly effective team.
8. Lead consistent evaluation and development of in-store talent.
9. Define a clear vision and strategy to communicate expectations.
10. Demonstrate flexible leadership to foster team engagement, including recognition.
11. Create a motivating store climate, share wins, foster open dialogue, and promote a sense of belonging.
12. Hold team members accountable, facilitate change, and provide coaching/feedback.
13. Issue counseling and disciplinary actions as needed.
14. Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures.
15. Ensure completion of all training requirements across the store.
16. Incorporate customer perspectives when defining success.

As a General Sales Manager with Golf Galaxy, you will have the opportunity to attend our annual Golf Galaxy Expo featuring top brands in the golf industry!

Qualifications

1. 5+ years retail management experience required; golf sales/service preferred.
2. Technical skills in club repair & fitting preferred.
3. World-class customer service and interpersonal/communication skills.
4. Strong problem-solving and analytical skills.
5. Proficiency in MS Office.
6. Flexible availability, including nights, weekends, and holidays.

Required and Preferred

• Job Industries: Other