Store Manager - (Frederick Rd) Germantown, MD

Petroleum Marketing Group, Inc.; Germantown (MD); On-site; USD 60,000 - 71,000; Full time

Benefits offered by this job

Health benefits

401K options

Bonus plan

Job summary

A leading petroleum and convenience store operator is seeking a skilled Store Manager in Germantown, MD. This role involves overseeing site operations, ensuring customer satisfaction, and maximizing profitability. Ideal candidates will possess proven management experience in the retail industry, excellent communication skills, and a strong customer service focus. The company offers competitive compensation, benefits, and a bonus structure reflective of success in the role.

Qualifications

• Experience with leading and building a highly effective team.
• Excellent ability to multi-task and goal-oriented.
• Reliable transportation and availability to work all shifts.

Responsibilities

• Ensure a pleasant shopping experience for customers.
• Resolve customer and associate concerns effectively.
• Maximize stores profitability through operational excellence.

Skills

Leadership Skills

Customer Service

Communication Skills

Microsoft Office

Team Development

Education

High school diploma or GED

Bachelor’s Degree in Business or related field

Job description

Description

COMPANY DESCRIPTION: Petroleum Marketing Group (PMG) is one of the largest multi-branded Petroleum Dealers and Convenience Store Operators on the East Coast. PMG is an established distributor and jobber of petroleum products & services throughout the Atlantic region of the United States. We own, operate, and/or supply over 800 sites across Maryland, Virginia, Washington D.C., and New Jersey, and have an annual fuel volume of over 700 million gallons. We offer each of our customers' superior customer service and support, provided by innovative, dedicated, talented and experienced employees.

Job Title: Store Manager

Business: 7-Eleven and Gas Station

Site: 7301 located in Germantown, MD

Salary: $60,000 to $71,000

Summary

We are seeking highly talented individuals who have experience and a proven track record in Management and Leadership in the Retail/Convenience field. This position requires experience in managing a high-volume business. Candidates must be exemplary in communication skills. 7-Eleven experience is preferred. Our candidate of choice will be talented, highly motivated, intense, progressive, and possess a Do Whatever It Takes attitude. Compensation for this position will range from a Base Salary of $70 - $80K (based on qualification and ability) and a Bonus Plan essentially structured synonymous to a form of ownership. The complete PMG Benefits Package including Health, 401K, and other options will be available. Relocation costs will be considered. Benefits package to include health, 401K, and other options will be available.

Job Description

The General Manager (GM) is responsible for the entire site operation. The GM will lead the management and associate team to ensure the execution of all PMG Values, goals, rules, regulations, processes and procedures. The GM is responsible for maximizing the stores profitability through Team Development, Operational Excellence, Sales Building, and Financial Performance Management. The GM is responsible for both customer and associate satisfaction. The GM will ultimately select, develop, and lead a highly effective team.

Daily Responsibilities (not limited to)

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy, action plans, and business processes developed by Store Operations Teams in order to maximize sales-building efforts.
• Analyze the income statements and utilize reports to ensure the stores profitability.
• Supervise and lead the day-to-day task assignments and performance for all associates and managers.
• Manage/Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage Labor and Team Schedules.
• Perform work with Integrity, Honesty, and Respect.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and areas of opportunity.
• Monitor local competition through price surveys and other tools, and take action/communicate to Store Operations accordingly.
• Ensure store meets and exceeds Operational Excellence surrounding PMG, 7-Eleven, and Branded Mobil Audits.

Job Requirements

• High school diploma or general education degree (GED) equivalent. Bachelor’s Degree in Business or related field preferred
• Experience with leading and building a highly effective team
• Experience selecting, training, and performance management of staff
• Availability to work all shifts, weekends, and holidays
• Reliable Transportation
• Excellent Leadership Skills in a fast-paced environment
• Exemplary Customer Service
• Ability to implement positive change through coaching and developing team
• Ability to work with little or no supervision; Self-Motivated
• Excellent communication and interpersonal skills
• Knowledge and proficiency in Microsoft Word, Excel, and Outlook
• Excellent ability to multi-task
• Goal Oriented, Exceptional Organizational, and multi-tasking Skills
• Ability to lift/carry up to 35 lbs.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Petroleum Marketing Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.