Store Manager: Flexible Schedule & Customer Experience Leader

Starbucks Corp.; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Free food

Health insurance

Paid time off

Training & development

Vision insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Job summary

Starbucks Corp. in Miami, FL is seeking a Store Manager to lead a team of partners and uphold the Starbucks Experience for customers and partners. The manager will supervise staffing, training, scheduling, coaching, and performance while ensuring product quality, safety and financial performance.

The role emphasizes setting goals, driving programs, and maintaining strong community relations to deliver legendary service in a fast-paced retail environment.

Qualifications

• Demonstrated experience building community relationships.
• Clear, concise written and verbal communication.
• Ability to manage store operations independently.
• Able to work in a fast-paced retail environment.
• Ability to manage multiple situations simultaneously.
• Knowledge of customer service techniques and supervisory practices.
• Strong organizational and planning skills.
• Proven leadership and coaching abilities.
• Experience in staffing, hiring and scheduling processes.
• Familiarity with financial and operational metrics.

Responsibilities

• Set goals for the workgroup and delegate responsibilities.
• Train and hold partners accountable for customer service excellence.
• Lead the implementation of company programs and motivate the store team.
• Make staffing decisions including hiring, training and scheduling.
• Ensure customer satisfaction, product quality and store safety.
• Manage the store's financial performance and operational controls.

Skills

Customer service

Leadership

Staffing

Coaching

Operations management

Problem solving

Communication

Planning

Team-building

Integrity

Job description

Starbucks Corp. in Miami, FL is seeking a Store Manager to lead a team of partners and uphold the Starbucks Experience for customers and partners. The manager will supervise staffing, training, scheduling, coaching, and performance while ensuring product quality, safety and financial performance.

The role emphasizes setting goals, driving programs, and maintaining strong community relations to deliver legendary service in a fast-paced retail environment.