Store Manager – Flexible Hours, Growth & Benefits

watermarkdonutcompany; Lake Charles (LA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Flexible Schedule – No late nights!

Starting at $50,000

Free Shift Meals

Best in Class Training & Continuous-L

Advancement Opportunities

Paid Time Off

401(k) Retirement Plan

Education Discounts through SNHU

Medical and Dental

Cash Referral Program

Bonus Potential

Job summary

Watermark Donut Company, LLC is hiring a Store Manager to oversee a Boston-area Dunkin’ store operation. You will manage operations, staffing, marketing, and financials to meet sales and budget targets while delivering high-quality guest experiences.

Responsibilities include training staff, maintaining store standards, controlling costs, and ensuring compliance with safety and health regulations. The role requires leadership, strong communication, and the ability to work flexible hours.

Qualifications

• High school diploma or equivalent; college degree preferred.
• 18+ years old and legally eligible to work.
• 3–5 years supervisory experience in restaurant/retail/hospitality.
• Strong initiative, leadership and organizational skills.
• Good judgment and written/oral communication abilities.
• Ability to read/write English and perform basic arithmetic.
• Ability to work irregular schedules including nights/weekends.
• DDU training and Serve Safe certification helpful; company training provided.
• Proficient with Microsoft Office and store software.

Responsibilities

• Ensure Dunkin’ brand standards, procedures, and policies are followed.
• Lead by example to deliver exceptional guest experiences and service.
• Maximize sales and profitability with marketing initiatives and programs.
• Oversee daily store operations, inventory, cash handling, and labor.
• Maintain staffing levels through recruiting, onboarding, and training.
• Coach team members and support career growth and development.
• Enforce safety, sanitation, and food-handling standards per regulations.
• Monitor product quality and equipment functionality for safety.
• Foster a positive, inclusive work environment and resolve conflicts.
• Communicate with guests and respond to complaints promptly.
• Report emergencies or incidents as needed; participate in safety programs.

Skills

Leadership

Initiative

Organizational skills

Communication

Reading & writing

Arithmetic basics

Customer service

Education

High school diploma or equivalent

Business-related degree preferred

DDU Retail Management training

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Watermark Donut Company, LLC is hiring a Store Manager to oversee a Boston-area Dunkin’ store operation. You will manage operations, staffing, marketing, and financials to meet sales and budget targets while delivering high-quality guest experiences.

Responsibilities include training staff, maintaining store standards, controlling costs, and ensuring compliance with safety and health regulations. The role requires leadership, strong communication, and the ability to work flexible hours.