Store Manager: Elevate Guest Experience & Sales

GameStop; Cincinnati (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

GameStop in Cincinnati is seeking a Store Manager responsible for all facets of store operations and leading a retail team to meet sales and profitability goals. The role emphasizes guest service, product knowledge, and building a culture focused on delivering complete solutions for every guest.

You will oversee scheduling, training, payroll, inventory, and loss prevention while ensuring a clean, organized shopping environment and engagement with Omni-Channel orders.

Qualifications

• Proof of identity and legal work in the United States.
• Must be 18 years or older.
• Minimum 1 year in retail management; 3+ years in sales/guest service/leadership preferred.
• HS diploma; associate or bachelor’s degree in business/marketing/merchandising preferred.

Responsibilities

• Lead store operations and multiunit supervision when required.
• Provide best-in-class guest service and greet guests promptly.
• Promote loyalty programs and promotions to guests.
• Recruit, interview, hire, and develop store associates.
• Ensure onboarding and training completed before shifts.
• Maintain store appearance, inventory, and visual standards.
• Oversee scheduling, payroll, and store financials.
• Manage omni-channel orders and daily fulfillment.
• Ensure safety/compliance with company policies.

Skills

Retail management

Guest service

Team leadership

Education

High school diploma

Bachelor’s/Associate degree preferred (business/marketing/merchandising)

Job description

GameStop in Cincinnati is seeking a Store Manager responsible for all facets of store operations and leading a retail team to meet sales and profitability goals. The role emphasizes guest service, product knowledge, and building a culture focused on delivering complete solutions for every guest.

You will oversee scheduling, training, payroll, inventory, and loss prevention while ensuring a clean, organized shopping environment and engagement with Omni-Channel orders.