Store Manager: Drive Growth, Lead Team & Customer Experience

Guess?, LLC.; Ontario (CA); On-site; USD 23,000 - 43,000; Full time

Job summary

GUESS Factory Accessories in Ontario, CA is seeking a Store Manager to lead a team and drive sales, profitability, and customer satisfaction. You will oversee merchandising standards, store operations, and staff development to ensure an exceptional shopping experience.

Reporting to the District Manager, you will supervise Co-Manager, Assistant Manager, Key Holder and associates, while building talent, coaching performance, and executing company policies.

Qualifications

• Minimum two years of store manager experience with a proven track record for driving sales and profit results and training and developing a team.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Responsibilities

• Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
• Performance Management: Set annual goals, administer performance reviews, and develop all direct reports.
• Training & Development: Train, develop, and provide ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering an exceptional customer experience.

Skills

Sales leadership

Staff training

Customer service

Merchandising

Communication

Problem solving

Education

High school diploma

Tools

PC skills

Report analysis

Job description

GUESS Factory Accessories in Ontario, CA is seeking a Store Manager to lead a team and drive sales, profitability, and customer satisfaction. You will oversee merchandising standards, store operations, and staff development to ensure an exceptional shopping experience.

Reporting to the District Manager, you will supervise Co-Manager, Assistant Manager, Key Holder and associates, while building talent, coaching performance, and executing company policies.