Store Manager — Customer Experience Leader

Sunglass Hut; Lancaster (Lancaster County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care

Bonus/commission plan

Paid time off

Job summary

Sunglass Hut, part of EssilorLuxottica, seeks a Store Manager to lead on the sales floor and guide a team in Lancaster. You will coach, develop, and inspire colleagues to deliver The Sunglass Hut Experience, while driving sales and operational excellence in a dynamic retail environment.

You will stay informed on product trends, maintain brand standards, and champion exceptional customer service, contributing to a vibrant, inclusive workplace culture.

Qualifications

• High school diploma or equivalent.
• 2+ years of leadership experience.
• Demonstrated expertise in store operations.
• Detail-oriented with strong execution.
• Critical thinking to deliver operational excellence.

Responsibilities

• Lead on-the-floor operations and coach the team to deliver The Sunglass Hut Experience.
• Drive sales by achieving personal and store goals and identifying opportunities.
• Mentor and develop staff, promote teamwork, and foster retention.
• Recruit, hire, and train team members to staffing needs.
• Maintain brand standards and impeccable execution of policies and procedures.
• Build customer relationships and act as a Sunglass Hut brand ambassador.

Skills

Leadership

Store operations

Detail orientation

Critical thinking

Education

High school diploma

Job description

Sunglass Hut, part of EssilorLuxottica, seeks a Store Manager to lead on the sales floor and guide a team in Lancaster. You will coach, develop, and inspire colleagues to deliver The Sunglass Hut Experience, while driving sales and operational excellence in a dynamic retail environment.

You will stay informed on product trends, maintain brand standards, and champion exceptional customer service, contributing to a vibrant, inclusive workplace culture.