Store Manager, Community Impact & Growth (6-Month FTC)

British Heart Foundation; Kettering (OH); On-site; USD 13,000 - 22,000; Full time

Benefits offered by this job

38 days annual leave (plus buy/sell)

Pension with employer contribution up

Discounts with retailers

Wage advances (Wagestream)

Job summary

British Heart Foundation is seeking a Store Manager for a 6 Month Fixed Term Contract to lead a community-based home store, driving sales across physical and digital channels while managing a diverse team. The role involves hands-on leadership, ensuring high retail standards and supporting the charity’s life-saving research.

The role requires flexibility across 7 days including weekends and bank holidays, with DBS checks and a commitment to inclusivity and excellent customer service at all times.

Qualifications

• Experience in a customer facing role in retail, hospitality or service industry.
• Experience leading, motivating and developing teams.
• Ability to achieve sales targets.
• Committed to achieving high retail standards at all times.
• Able to work under own initiative and adapt to changing business needs.
• Thrives in a fast-paced, hands-on environment.
• Understanding of budgets and P&L.
• Stores operate 7 days a week requiring weekend/bank holiday rota flexibility.

Responsibilities

• Oversee store performance and maximise sales through physical and digital channels.
• Lead an inclusive, diverse team and uphold BHF values.
• Guide collections, deliveries and donations to support fundraising and impact.

Skills

Customer service

Team leadership

Sales target achievement

Budget and P&L awareness

Flexible weekend work

Job description

British Heart Foundation is seeking a Store Manager for a 6 Month Fixed Term Contract to lead a community-based home store, driving sales across physical and digital channels while managing a diverse team. The role involves hands-on leadership, ensuring high retail standards and supporting the charity’s life-saving research.

The role requires flexibility across 7 days including weekends and bank holidays, with DBS checks and a commitment to inclusivity and excellent customer service at all times.