Store Manager (32123)

Arnold Lumber Co INC; Bristol (RI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) & Roth

Flexible healthcare options

Job summary

Arnold Lumber Company in Bristol, RI is seeking a Store Manager to oversee daily store operations, lead the inside sales team, and drive profitability while delivering outstanding customer service.

The role requires 3–5 years of store management experience in retail building materials, a Bachelor's degree preferred, and a proven ability to recruit, train, and develop staff. Competitive benefits and a robust retirement plan are offered.

Qualifications

• Bachelor’s degree (or higher) in a related field preferred.
• Minimum 3–5 years of proven store management experience in retail.
• Experience in building materials or home improvement retail is a plus.

Responsibilities

• Oversee all store operations including opening/closing, inventory control, merchandising, delivered materials, and customer service.
• Develop monthly, quarterly, and annual plans for store operations and profitability.
• Lead the inside sales team for Lumber Operations and Door shop; recruit, direct, and mentor staff.
• Train and develop employees for future advancement within the organization; administer training plans.
• Build relationships with vendors to support staff development and inventory management.
• Ensure quality customer service through direct interaction with contractors and retail customers; resolve complaints.

Skills

Aggressive sales

Leadership

Customer service

Team building

Communication skills

Detail oriented

Pressure management

MS Office

POS ERP systems

Education

Bachelor’s Degree in Business Administration or related field

Tools

POS ERP Systems

Job description

Job Details: Level: Management, Job Location: Bristol - Bristol, RI, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, Store Manager

Arnold Lumber Company is a fourth-generation full-service lumberyard headquartered in West Kingston, RI, with additional locations in Bristol, Cumberland, Wakefield, and Westerly, serving local communities for over 110 years. Arnold Lumber is more than just a retail building material supplier; it is a cornerstone of the local communities. Our commitment to quality and excellence in the workplace earned it recognition as a winner in the Providence Business News Best Places to Work in Rhode Island. #PBNBPTW

If you are seeking a rewarding position with an opportunity for career growth – we want, YOU on our team!

PURPOSE:

The Store Manager is responsible for managing full store responsibilities and coordinating with other department managers to optimize sales and profitability while satisfying customer and employee needs.

ESSENTIAL FUNCTIONS:

• Oversee all store operations ensuring completion of daily opening and closing procedures, project completion, categorized inventory control, merchandising, delivered material processes, and customer service
• Develop monthly, quarterly, and annual plans for operations and profitability of your responsibility
• Lead the inside sales team of both Lumber Operations and Door shop within the West Kingston Store
• Recruit, direct and motivate direct employees to attain goals
• Develop and train existing employees for future advancement within the organization
• Assist in developing and administrating training plans to ensure succession within the sales department
• Build relationships and partnerships with vendors to assist with the development of staff
• Ensure quality customer service through personal interaction with contractors and retail customers by resolution of customer complaints
• Work with the Buyers to help manage merchandise levels by ensuring that the proper ordering, receiving, pricing and merchandising procedures are followed
• Work with the Operations Manager to ensure expected customer service levels are being maintained
• Work with the Outside Sales staff to leverage new and existing relationships to continue to grow the business
• Monitor all new and current customers including set-up of accounts, changes to accounts, and involvement in collections with the Credit Manager

OTHER JOB DUTIES:

• Thorough understanding of company policies and practices.
• Ensure compliance with all applicable company policies and procedures
• All other duties – Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks

QUALIFICATIONS:

LEADERSHIP:

• Plan, delegate, and control work assignments
• Review salaries/wages of others and recommend changes as appropriate
• Recommend new hires, promotions, transfers, demotions, disciplinary action, and terminations of employment
• Conduct performance reviews.
• Establish departmental budget and have sole accountability for the results as measured against the budget
• Have managerial level responsibilities for a clearly identifiable program and department

COMPETENCIES/SKILLS:

• Aggressive sales mentality and goal-driven management
• Strong leadership and management skills with the ability to motivate staff
• Excellent customer service abilities
• Strong relationship team-building experience
• Excellent verbal and written communication skills
• Organized with attention to detail
• Works well under pressure and deadlines; ability to multitask. Proficient in Microsoft Office Suite
• Proficient working as well as experienced in POS/ERP Systems

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Ability to physically stand, bend, squat, and lift up to 25-30 lbs.
• Ability to sit for long periods of time.
• Manual dexterity

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Business Administration or related field is highly preferred
• Retail store management, sales, and purchasing experience, within the LBM Industry preferred
• Minimum of 3 -5 years of proven store management experience

We offer a comprehensive benefits package offering flexible options to meet your healthcare needs and a robust 401(k) and Roth retirement savings program. Our competitive compensation package is based on one’s skill set and experience