Store Manager 07144

O'Reilly Auto Parts; City of Tonawanda (NY); On-site; USD 56,000 - 68,444; Full time

Benefits offered by this job

Stock purchase plan

401(k) with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Employee health and wellbeing programs

Job summary

O'Reilly Auto Parts in Tonawanda, NY is seeking a Store Manager to maximize sales and lead a store team to deliver prompt, courteous service. You will direct staff, manage pricing and inventory, and coordinate with the Territory Sales Manager to drive growth and customer satisfaction.

The role requires strong communication, organizational skills, and automotive parts knowledge, with opportunities for career advancement and a comprehensive benefits package.

Qualifications

• Experience in automotive retail and parts sales.
• Excellent verbal and written communication.
• Organized with strong time management.

Responsibilities

• Direct team to provide prompt, courteous service.
• Solicit orders and represent company policies.
• Maintain customer base and grow sales at accounts.
• Coordinate sales calls with Territory Sales Manager.
• Supervise store team and support District Manager on staffing.
• Develop and post work schedules based on sales.
• Manage store accounting functions and cash handling.
• Support loss prevention and pricing adherence.
• Ensure store organization per policies.
• Attend Annual Managers' Conference.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Time management

Automotive parts knowledge

Education

Sales Specialist Training

Assistant Manager Certification

Manager Development Program

Job description

Compensation Pay Range

$56,000.00 - $68,444.00

The actual hourly rate will equal or exceed the minimum wage applicable to the job location. Additional compensation may include annual or quarterly performance bonuses or premiums, which can range in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Essential Job Functions

• Maximize sales by directing team members to provide customers with prompt, courteous, and professional service.
• Solicit orders, sell company products, and represent the company in accordance with company policies.
• Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, and solicit stocking-type business as well as daily needs and equipment sales.
• Communicate with and coordinate sales call efforts with the Territory Sales Manager.
• Supervise all store team members and work jointly with the District Manager to recruit, test, hire, evaluate, promote, discipline, and discharge team members under their supervision.
• Utilize Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
• Review team member timecards for clocking accuracy and correct missed punches daily.
• Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
• Work with the Sales and Pricing Departments (with assistance of district manager) to establish pricing levels for professional customers.
• Maximize gross profit on outside purchases.
• Monitor non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse.
• Ensure the store is organized and operating according to all company policies and procedures.
• Communicate any new information received from the company to all team members as necessary.
• Implement all planogram changes and merchandising plans as outlined.
• Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
• Accurately handle all daily store accounting functions to ensure maximum efficiency for the store, corporate, and distribution center. This includes sales reports, bank deposits, cash drawer management, processing checks, etc.
• Monitor charge accounts, promptly address any past due situations, and communicate regularly with the Territory Sales Manager and credit department on the status of problem accounts.
• Monitor all susceptible areas and implement loss prevention procedures accordingly. Areas may include billing, cash refund, credit and stock transfer procedures, core and warranty procedures, key control/safe combination/alarm codes, and shoplifting prevention.
• Ensure store vehicles are clean, well-maintained, and that daily/monthly inspections are completed properly.
• Report property or building needs using the Maintenance and Repair System (MARS) or to the District Manager.
• Attend the Annual Managers' Conference.
• Perform all other duties as assigned.

Required Skills, Education, Knowledge, Experience, and Abilities

• Sales Specialist Training, Assistant Manager Certification, Manager Development Program module
• Strong verbal and written communication skills
• Well organized with the ability to prioritize effectively and manage time efficiently
• Knowledge of automotive parts, equipment, and systems

Desired Qualifications

• Fluency in multiple languages (Spanish highly desired)
• Certified Parts Professional Certification; ASE certification

Total Compensation Package

• Competitive wages and paid time off
• Stock purchase plan and 401(k) with employer contributions starting day one
• Medical, dental, and vision insurance with optional flexible spending account (FSA)
• Team member health and wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

O’Reilly Auto Parts is an equal opportunity employer. The company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or any other protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require reasonable accommodation during the application or employment process, please send an email to [e-mail] or call [phone] option 1, and provide your requested accommodation and position details.