Store Manager

O'Reilly Auto Parts; City of Utica (NY); On-site; USD 56,000 - 68,444; Full time

Benefits offered by this job

Competitive wages & paid time off

Stock purchase plan & 401(k) with employer contributions

Medical, dental, & vision insurance

Tuition educational assistance programs

Opportunities for career growth

Job summary

O'Reilly Auto Parts is looking for a skilled manager in Utica, NY, to oversee the store's daily operations, ensuring excellent customer service and sales growth. The role involves directing team members, maintaining customer relationships, and managing store compliance with policies.

The right candidate will possess strong sales training, communication skills, and knowledge of automotive systems. Benefits include competitive pay, health insurance, and career growth opportunities.

Responsibilities

• Direct team members to provide customers with prompt service.
• Solicit orders, sell company products, represent the company.
• Maintain customer base, increase sales volume at accounts.
• Supervise work performed by all store team members.
• Develop and post work schedules for pay periods.
• Review team member timecards for clocking accuracy.
• Ensure all team members improve their skills through training.
• Work with departments to establish pricing levels.
• Maximize gross profit on outside purchases.
• Monitor price overrides to ensure policy compliance.

Skills

Sales Specialist Training, Assistant Manager Certification, Manager Development Program module

Strong verbal and written communication skills

Well organized with the ability to prioritize effectively

Knowledge of automotive parts, equipment, and systems

Job description

Compensation Pay Range

$56,000.00 - $68,444.00

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly, or performance premiums that may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Job Responsibilities

• Direct team members to provide customers with prompt, courteous, and professional service.
• Solicit orders, sell company products, and represent the company in accordance with company policies.
• Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, and solicit stocking-type business as well as daily needs and equipment sales.
• Communicate with and coordinate sales call efforts with the Territory Sales Manager.
• Supervise work performed by all store team members, collaborating with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members.
• Develop and post work schedules for each pay period using scheduling & time‑keeping recommendations based on sales and payroll forecasting.
• Review team member timecards for clocking accuracy and correct all missed punches daily.
• Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
• Work with the Sales and Pricing Departments to establish pricing levels for professional customers.
• Maximize gross profit on outside purchases.
• Monitor non‑competitive price overrides and price matches to ensure policy compliance and overall profitability.
• Ensure the store is organized and operating according to all company policies and procedures.
• Communicate any new information received from the company to all team members as necessary.
• Implement all planogram changes and merchandising plans as outlined.
• Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
• Handle all daily store accounting functions accurately to ensure maximum store, corporate, and distribution center efficiency, including sales reports, bank deposits, cash drawers, and processing checks.
• Monitor all charge accounts, promptly address any past‑due situations, and communicate regularly with the Territory Sales Manager and credit department on status of problem accounts.
• Monitor susceptible areas and implement loss prevention procedures, including billing, cash refund, credit, and stock transfer procedures, core and warranty procedures, key control, and shoplifting prevention.
• Ensure store vehicles are clean, well‑maintained, and that daily/monthly inspections are completed properly.
• Report property/building needs using the Maintenance and Repair System (MARS) or to the District Manager.
• Attend the Annual Managers’ Conference.
• All other duties as assigned.

Required Skills

• Sales Specialist Training, Assistant Manager Certification, Manager Development Program module
• Strong verbal and written communication skills
• Well organized with the ability to prioritize effectively and manage time efficiently
• Knowledge of automotive parts, equipment, and systems

Desired Skills

• Fluency in multiple languages (Spanish is highly desired)
• Certified Parts Professional Certification; ASE certification

Total Compensation Package

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions starting day one
• Medical, dental, & vision insurance with optional flexible spending account (FSA)
• Team member health/well‑being programs
• Tuition educational assistance programs
• Opportunities for career growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [e-mail] or call [phone] option 1, and provide your requested accommodation and position details.