Store Manager

Launch your career growth with Staples stores.; Westborough (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Bonus plans

Generous paid time off

Career development program

Full medical benefits package

401(k) with company match

Associate store discount

Job summary

Staples is looking for a General Manager in Westborough, MA. In this role, you will lead a fun, inclusive retail team while driving sales and fostering community relationships.

Applicants should have relevant store management experience and a customer-centric approach. This full-time position offers a comprehensive benefits package and is focused on professional development. Join us to empower teams and deliver excellent customer service.

Qualifications

• 1+ year progressively responsible store management experience in a retail environment.
• Experience creating a customer centric environment.
• Ability to lift/move materials in the 10-50 pound range.

Responsibilities

• Provide strong leadership in community and customer service.
• Drive profitable sales and margin performance.
• Empower team through teaching and coaching.

Skills

Retail management experience

Customer service

Team development

Education

Bachelor's Degree in Business or related field

Job description

As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.

• Bonus plans, generous paid time off, career development program, and weekly pay
• Compensation based on qualifications and experience. Hiring immediately
• Full medical benefits package, 401(k) with company match, and many more benefits
• Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a consultative and customer centric environment for the small business customer
• Empower your team to learn, grow and deliver through teaching, coaching and inspiring
• Lead merchandise sales, print & marketing services and retail operations
• Drive profitable sales and margin while reducing variability and improving performance YoY
• Hold yourself and your team accountable for flawless execution of operational excellence
• Coach every manager and supervisor to create a culture of consultative selling and total solutions
• Overall leadership of running a store; additional responsibilities as needed or assigned

Essential skills and experience:

• 1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
• Store Operations experience with analysis, planning, financial acumen and driving results
• Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
• Experience developing a team in operational excellence to drive profitable YOY sales and margins
• Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
• Staples does not sponsor applicants for work visas for this position

Preferred skills and experience:

• Bachelor’s Degree in Business or related field
• Ability to engage with the community and network & support small business customers

Job Info

• Job Identification 71022
• Job Category Retail Management
• Posting Date 06/23/2026, 12:43 PM
• Job Schedule Full time
• Job Shift Flex Hours
• Locations 18 Lyman Street, Westborough, MA, 01581, US (On-site)

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.