STORE MANAGER

Harbor Freight Tools; West Virginia; On-site; USD 61,000 - 89,000; Full time

Job summary

A leading company in the retail sector is seeking a dynamic Store Manager to optimize store performance. You will lead a team to drive sales, manage operational excellence, and ensure a rewarding customer experience. This role requires strong leadership and problem-solving skills to foster a high-performance work environment. A competitive salary with benefits and a support system for personal growth awaits you.

Benefits

Comprehensive health benefits

401k plan eligibility

Paid time off up to 200 hours per year

Quarterly bonus eligibility

Qualifications

• Proven track record in driving sales and managing teams.
• Strong understanding of operational processes and Customer Service.
• Ability to analyze data and develop action plans.

Responsibilities

• Drive sales to exceed financial goals.
• Train and develop staff to build high performance teams.
• Ensure compliance with company policies and operational procedures.

Skills

Leadership

Operational Management

Team Building

Customer Service

Problem Solving

Job description

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

The anticipated salary range for this position is $61,450 – $88,320 depending on location, knowledge, skills, education, and experience. This position is also eligible for a quarterly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates can enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law.

Respectful schedules during operating hours of 6am - 10pm.

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedures
• Ensure compliance with company policies
• Be a subject matter expert in all operational processes

Talent Optimization

• Acquire high-quality talent
• Train and develop staff
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are correctly priced
• Maintain a neat, clean, and organized store

Success Drivers

Drive for Results: Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.

Building High Performance Teams: Acquires and retains the right talent. Trains, coaches, and provides feedback. Develops team for growth.

Problem Solving: Is solution-oriented, sees problems as opportunities. Looks beyond the obvious and doesn’t stop at first answers. Keeps the goal in mind and is not easily deterred.

Managing and Measuring Work: Clearly assigns responsibility for tasks and decisions. Sets clear and measurable objectives. Monitors process, progress, and results, providing effective feedback.

Managerial Courage: Does not hold back what needs to be said and is not afraid to take action. Provides on-time, direct, complete, and actionable positive and corrective feedback to others.

Customer Focus: Acts with internal and external customers in mind. Understands how operational execution affects the customer experience. Establishes and maintains respectful and effective communication with customers and associates.