Store Manager

Citi Trends; West Palm Beach (FL); On-site; USD 55,000 - 73,000; Full time

Job summary

Citi Trends in West Palm Beach is seeking a Store Manager to lead store operations, merchandising and human resources support to meet or exceed sales and profits in a dynamic retail setting. The role emphasizes customer engagement, integrity, and a positive work culture.

The Store Manager will recruit and supervise staff, manage inventory and expenses, monitor service quality, and ensure adherence to Citi Trends policies while driving change and employee involvement.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform basic mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Maintains financial controls including shrink, payroll and other operating expenses.
• Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control.
• Monitor sales activities to ensure that customers receive satisfactory service.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.
• Performs other duties as may be assigned.

Skills

Communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Retail management experience

Job description

Job Summary

The Store Manager is responsible for playing a critical role in providing support to merchandising, operational and human resources functions for an individual store to achieve or exceed planned sales and profits. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

Duties/Responsibilities

• Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes.
• Maintains financial controls including shrink, payroll and other operating expenses.
• Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control
• Monitor sales activities to ensure that customers receive satisfactory service.
• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Ensuring adherence of staff members to all Citi Trends, Inc. policies and procedures.
• Performs other duties as may be assigned.

Required Skills/Abilities

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Education/Experience

• High school diploma or equivalent.
• 3-5 years of retail experience as a Store Manager.
• 5-7 years of retail experience.

Physical Requirements

• Store Managers are scheduled to work 45 hours per week and must be able to perform the essential physical functions listed below with or without accommodation.
• Squat/Kneel/Stoop (Frequent to continuous)
• Stand/Bend/Walk (Frequent to continuous)
• Twist (Occasional to Frequent)
• Reach above shoulder (Occasional to Frequent)
• Lift/Carry (Occasional to Frequent)
• Push/Pull (Occasional to Frequent)
• Use of hands (manual dexterity, grasping [Frequent to Continuous])

General Information

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.