Store Manager

Monro, Inc.; Towson (MD); On-site; USD 60,000 - 70,000; Full time

Job summary

A leading automotive service provider is seeking an enthusiastic Store Manager for their Annapolis location. This role involves leading a retail team, managing operations, and ensuring high customer service standards. The ideal candidate will have retail management experience and strong problem-solving skills. The company offers competitive salary and growth opportunities through training and certifications.

Benefits

Performance Incentives

Paid Vacation

Certifications Reimbursement

401(k)

Health Benefits

Employee Discounts

Career Growth Opportunities

Qualifications

• 3+ years retail management experience.
• Valid driver’s license with satisfactory MVR.

Responsibilities

• Leading and inspiring a team of retail associates.
• Managing store operations, staffing, scheduling, and inventory.
• Maintaining high customer service standards.

Skills

Communication

Problem Solving

Customer Service

Financial Acumen

Inventory Management

Education

High School Diploma

Bachelor’s Degree

Tools

POS Systems

Retail Software

Job description

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Company Description

Company Info:
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in Rochester, New York, our founder Chuck August opened his first store in 1957. We have grown to nearly 1,300 auto repair shops and tire dealers across 32 states. Monro supports 16 tire and auto service brands, emphasizing regional strength and community connections.

Our mission is to provide the highest quality tire and auto service. We seek motivated individuals at all career stages who share our vision. Positions are available in retail locations, field management, and store operations at our Rochester support center. If you enjoy helping others, working on cars, and value honesty and teamwork, consider joining Monro.

Job Description

We are seeking an enthusiastic and experienced Store Manager for our Annapolis location. Responsibilities include:

1. Leading and inspiring a team of retail associates
2. Developing strategies to meet sales targets and KPIs
3. Managing store operations, staffing, scheduling, and inventory
4. Maintaining high customer service standards
5. Overseeing visual merchandising and store appearance
6. Analyzing sales data and market trends
7. Implementing loss prevention strategies
8. Managing finances, budgeting, and reporting
9. Collaborating with management to achieve company goals
10. Resolving customer concerns professionally
11. Ensuring compliance with policies and safety regulations

Qualifications

1. High School Diploma or equivalent; Bachelor’s preferred
2. 3+ years retail management experience
3. Valid driver’s license with satisfactory MVR
4. Financial acumen and cost control skills
5. Strong problem-solving and inventory skills
6. Excellent communication and customer service skills
7. Ability to multitask in a fast-paced environment
8. Experience with POS systems and retail software
9. Knowledge of visual merchandising and loss prevention
10. Willingness to work flexible hours including evenings, weekends, holidays
11. Physical ability to lift up to 50 lbs., stand long periods

Additional Information

This role operates in an automotive shop environment with exposure to noise, weather, chemicals, and physical demands such as lifting and standing. Benefits include performance incentives, paid vacation, certifications reimbursement, 401(k), health benefits, employee discounts, and career growth opportunities.

Monro Inc. is an Equal Opportunity Employer, considering all individuals regardless of protected characteristics.

Salary range: $60k - $70k annually, with potential incentives based on experience.

Growth Opportunities

We support career development through training, certifications, and educational programs to help teammates advance.