Store Manager

Goodwill Industries of Northeast Texas, Inc.; Sulphur Springs (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Teladoc

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid time off

Holidays

Job summary

Goodwill Industries of Northeast Texas is seeking a dynamic Retail Store Manager to lead our Sulphur Springs store and drive sales, service, and daily operations. You will coach a team of sales associates and assistant managers, maintain visual merchandising standards, manage inventory and scheduling, and ensure a welcoming, inclusive environment for customers and staff.

The role requires a proven retail leadership background, budget management, and strong communication skills; the position

Qualifications

• Experience managing a retail store or similar leadership role.
• Proven ability to achieve sales targets and manage a budget.
• Excellent customer service and communication skills.
• Strong leadership and team development abilities.
• High school diploma or equivalent; business-related degree is a plus.

Responsibilities

• Oversee daily store operations to ensure efficiency.
• Lead, motivate, and develop sales associates and assistant managers.
• Ensure exceptional customer service and address inquiries and complaints.
• Achieve sales targets and maximize store profitability.
• Maintain visual merchandising standards and store cleanliness.
• Monitor inventory, conduct stock audits, and manage replenishment.
• Enforce company policies and procedures.
• Train staff to enhance skills and performance.
• Handle scheduling, payroll, and reporting.
• Foster a positive and inclusive work environment.

Skills

Leadership

Customer service

Budget management

Staff development

Communication

Education

High school diploma or equivalent

Business Administration degree

Tools

MS Office

Retail management software

Job description

Job Title: Retail Store Manager

About Us: Goodwill Industries of Northeast Texas is dedicated to enhancing the quality of life for individuals and families through the power of work. We provide job training, employment placement services, and other community-based programs by selling donated clothing and household items in our retail stores.

Job Description: We are seeking a dynamic and experienced Retail Store Manager to lead our team and ensure the efficient operation of our retail store. The Retail Store Manager will be responsible for achieving sales goals, maintaining high standards of customer service, and managing store operations and staff.

Key Responsibilities

• Oversee daily operations of the store, ensuring smooth and efficient functioning.
• Lead, motivate, and develop a team of sales associates and assistant managers.
• Ensure exceptional customer service and address customer inquiries and complaints.
• Achieve sales targets and maximize store profitability.
• Maintain visual merchandising standards and ensure the store is clean, well-organized, and visually appealing.
• Monitor inventory levels, conduct regular stock audits, and manage replenishment.
• Implement and enforce company policies and procedures.
• Train and develop staff to enhance their skills and performance.
• Handle administrative tasks, including scheduling, payroll, and reporting.
• Foster a positive and inclusive work environment.

Qualifications

• A valid Driver's License is required.
• Proven experience as a Retail Store Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to meet sales targets and manage a budget.
• Strong organizational and problem-solving abilities.
• Proficiency in MS Office and retail management software.
• High school diploma or equivalent; a degree in Business Administration or a related field is a plus.

Benefits

• Teladoc
• Medical, Dental, Vision, insurance
• 401k w/ company match
• Additional benefits may apply
• Paid time off and Holidays

Goodwill Industries of Northeast Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.