Store Manager

Brockman Site Development; Steamboat Springs (CO); On-site; USD 140,000 - 160,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a thriving hardware store in a picturesque community. This pivotal role involves driving store profitability, ensuring operational excellence, and fostering a culture of exceptional customer service. The ideal candidate will have a strong background in management within the hardware store sector, coupled with the ability to inspire and develop a large team. Join a company that values teamwork and community, and play a vital role in enhancing the shopping experience for customers while upholding the store's rich traditions.

Benefits

4 weeks vacation for 0-5 years

5 weeks vacation for 5-10 years

6 weeks vacation for 10+ years

100% health, vision, and dental insurance

401k plan with 3% salary match

Cost +10% merchandise discount

$800 reimbursement for Ikon Ski Pass

$300 reimbursement for gym membership

Qualifications

• 5 years management experience in hardware store/home center industry.
• Experience running a team with at least five direct reports.

Responsibilities

• Drive store profitability and operational excellence.
• Oversee daily operations and ensure exceptional customer service.
• Lead a team of department managers and store associates.

Skills

Strategic Leadership

People Development

Analytical Skills

Project Management

Communication Skills

Problem-solving Orientation

Adaptability

Tools

Epicor

Mango

Margin Master

Job description

Position Overview

Now Hiring! Store Manager

Full Time

Salary Range: $140,000 - $160,000

Benefits:

• Vacation: 4 weeks for 0-5 years of service (prorated for first year), 5 weeks for 5-10 years’ service, and 6 weeks for 10+ years
• Health, vision, and dental insurance covered 100% for employee, spouse and dependents
• 401k plan with company 3% salary match
• Cost +10% merchandise discount
• $800 reimbursement for Ikon Ski Pass
• $300 reimbursement for gym membership

Position Summary

The Store Manager is a critical leadership position responsible for driving store profitability, operational excellence, and maintaining the unique culture of Steamboat Ace Hardware. Leading a team of 75 floor employees, the person hired to fill this role embodies our commitment to exceptional customer service, teamwork and community-oriented retail. The Store Manager is responsible for overseeing daily operations, ensuring exceptional customer service, and leading a team of department managers and store associates. This role includes hiring, training, and evaluating staff to foster a culture of growth and excellence. The Store Manager will maintain inventory accuracy, implement merchandising strategies, enforce safety compliance and promote a customer-first philosophy. With a focus on operational efficiency and employee development, the Store Manager plays a crucial role in driving store performance and enhancing the overall shopping experience.

What you’ll need:

• Minimum Experience:
  • 5 years management experience in the hardware store/home center industry
  • Experience running a team with at least five direct reports and 25 total team members
• Preferred Experience:
  • 5-10 years experience as manager or GM of a high volume Ace Hardware store, or experience managing a multi-store operation.
  • Management experience with at least 8 direct reports and 60+ team members
  • Knowledge of Epicor, Mango and Margin Master

Key Responsibilities

• Leadership: Serve as a visible and valued leader in a community-oriented hardware store. Lead and develop a high-performing team of department managers and sales associates. Foster a positive workplace culture that reflects Steamboat Ace Hardware's traditions and values. Recruit, hire, train, and ensure optimal staffing levels. Provide ongoing coaching and performance feedback. Resolve conflicts and address staffing issues. Work in close collaboration with the two store owners.
• Sales & Operations: Direct staff efforts to meet customer needs, drive sales, manage inventory and maximize store profitability. Enhance the store’s visual presentation through merchandising efforts.
• Customer Service: Champion customer service excellence and ensure a culture of customer service thrives. Address and resolve customer concerns quickly and effectively.
• Employee Development: Hire, train, and develop department managers and associates, providing performance feedback and recognizing accomplishments.
• Culture: Model organizational culture that embraces teamwork and mutual respect.
• Safety and Compliance: Enforce safety policies and promote compliance with Colorado employment law.

Required Competencies and Skills:

• Strategic Leadership: Effective motivator and team leader.
• People Development: Team coaching and performance management.
• Analytical and Project Management Skills: Strong organizational skills.
• Technical Proficiency: Product knowledge expertise and advanced software skills.
• Communication Skills: Excellent written and oral communication.
• Personal Attributes: Problem-solving orientation and adaptability.

NOTE: While this job description is comprehensive, other duties as assigned may be added to the Store Manager’s responsibilities.

About Steamboat Ace Hardware

Known for its fly fishing and excellent skiing, Steamboat Ace Hardware is a community-oriented hardware store that has evolved into a world-class shopping experience.

Pay Range

USD $140,000.00 - USD $160,000.00 /Yr.