Store Manager

raymourotp; SOUTH PLAINFIELD (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Raymour & Flanigan in New Jersey is seeking an established store manager to lead our showroom operations and drive sales performance. You will set strategic direction, manage day-to-day activities, and model strong customer service while ensuring store goals are met.

You will mentor multiple direct reports, coordinate merchandise placement, and collaborate with cross-functional teams to deliver an outstanding customer experience.

Qualifications

• 3+ years in a store management leadership role in a high-volume Big Box retail environment.
• Proficient with Microsoft Office (Outlook, Word, Excel) and ability to learn proprietary systems.
• Strong leadership, mentoring, coaching, and communication skills.
• Flexible schedule including nights, weekends, holidays, and events.
• Bachelor's or Associate's degree preferred.

Responsibilities

• Oversee daily showroom operations and sales performance.
• Mentor and develop multiple direct reports.
• Coordinate merchandise placement and customer engagement.
• Lead store initiatives and adapt to change to drive results.

Skills

Leadership

Store Management

Team Mentoring

Customer Service

Sales Goals

Communication

Flexibility

Education

Bachelor's or Associate's degree

Tools

Microsoft Office

Job description

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Expectations:

• An established professional. You must possess business and interpersonal skills, emotional intelligence, determination and an ability to strategically plan for high-level performance
• Hands-on. You enjoy being on the sales floor and interacting with customers. Also, you are committed to your team by doing whatever it takes to help them be successful.
• A Multi-tasker. You will be responsible for running the day-to-day operations for our retail showroom in addition to mentoring and the successful development of multiple direct reports, while continuously inspiring everyone around you to perform at a high level.
• Accountable. You will be responsible for the sales performance of the showroom. A proven track record of achieving and exceeding sales goals is a must.
• An excellent communicator. Comfortable communicating with all levels throughout the organization and able to build effective partnerships through trust, consistency and initiative.
• Flexible. You must be able to learn, adapt and grow in your role to achieve results. You must be able to lead change and build influence.
• Ethical. You will consistently apply fair and ethical behavior that mirrors our company's guiding principles.
• Reliable. Punctual and quick to respond to the needs of our customers and associates.
• Credible. Trustworthy, fair-minded and always doing what you say you will do.
• Team Oriented. Creates a work environment where associates work with the understanding that their own success is largely dependent on the success of the team.
• Motivating. Able to continuously inspire our associates to drive their business beyond their own expectation.
• Customer Service Driven. Works well with customers to create positive solutions when challenges or opportunities arise.
• Models the Way. Sets the example that others follow.
• Coordinate placement of merchandise on the showroom floor.
• Perform additional functions that may be assigned at the discretion of Regional Director.

Qualifications:

• Minimum 3 years in a store management leadership role with high volume experience in "Big Box" retail environment.
• Proficient computer skills and the ability to learn new programs.
• Ability to inspire and motivate teams to achieve great success.
• Mentoring, coaching and development skills.
• You must be able to work a flexible schedule; including nights, weekends, holidays and special events.
• Bachelor's or Associate's degree preferred.
• Proficient computer skills in Microsoft Office programs including -- Outlook, Word, Excel, as well as the ability to learn proprietary programs.

Physical Requirements:

• Frequently move about the showroom over an 8-12 hour period to attend to customers needs.
• Walking, standing or sitting for extended periods of time as customer needs dictate.
• Push and pull furniture for merchandising and customer demonstration purposes.

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.