Store Manager

Poolcorp; Scottsdale (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Life insurance

Long-term disability

Parental leave

Tuition assistance

Employee stock purchase plan

Employee discounts

Job summary

Pinch A Penny, a POOLCORP Company, in Scottsdale, AZ, seeks a Store Manager to lead daily operations, ensure a premier customer experience, drive sales, and maintain brand standards.

You will supervise store associates, oversee opening/closing, cash controls, and payroll, while ensuring accurate pricing and promotions; strong leadership and communication skills are required to succeed in this role.

Qualifications

• Retail leadership experience with 2+ years overseeing direct reports.
• Experience in customer service with a focus on issue resolution.
• Knowledge of store operations, merchandising, pricing, and promotions.

Responsibilities

• Lead store daily operations to deliver a premier customer experience.
• Open/close store, manage cash controls, reconciliations, deposits and reports.
• Coordinate merchandising, pricing accuracy, and promotions display.
• Hire, train, coach, and schedule staff; manage payroll and safety compliance.

Skills

Leadership

Customer service

Merchandising

Scheduling

Payroll

Cash handling

Communication

Hiring/training

Education

High School Diploma/GED

Tools

POS system

Cash register

Job description

Location: Pinch A Penny Scottsdale, AZ - 310; 11291 East Via Linda St. 120 Scottsdale, AZ 85259You want Benefits? You’ve got it! Our generous benefits package includes:Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs401 (k) with generous company matchEligible for Paid Time Off and 8 paid holidays (NOTE: PTO increases with tenure!)100% employer paid Life Insurance and Long-Term Disability InsurancePaid Parental LeaveFully Funded Tuition Education ProgramsEmployee Stock Purchase PlanExcellent career advancement and training opportunities to support your career growthEmployee Discounts and much more!What to Expect?Reporting to the Director of Operations, the Store Manager leads day-to-day store operations with full accountability for delivering an exceptional customer experience, driving sales performance, and maintaining strong operational controls. This role oversees store associates, ensures consistent execution of merchandising and brand standards, and manages administrative and cash-handling processes to support a safe, efficient, and customer-focused environment.On a daily basis our Store Manager:Customer experience:Leads the store’s daily operations to ensure a premier customer experience and consistent service standards.Proactively resolves escalated customer concerns and service issues.Operations /cash controls:As the main key-holder, opens and closes the retail location in accordance with company policies and security procedures.Ensures accurate sales and cash controls, including daily reconciliation, bank deposits, and completion of sales reports.Coordinates and monitors pool service and repair operations (where applicable) to ensure timely, high-quality customer outcomes.Merchandising:Maintains strong visual merchandising standards by executing planograms and ensuring all pricing is accurate and promotions are displayed in full compliance.Ensures merchandise is clean, properly priced, well-stocked, and that promotional/marketing materials are current and correctly displayed.People leadership:Manages, coaches, and supports store associates to meet service, sales, and productivity expectations.Leads hiring and training efforts; assists with onboarding and continuous training related to customer service, safety, POS/cash register operation, product knowledge, policies and procedures, dress code, and waste reduction practices.Scheduling/payroll:Manages labor scheduling and day-to-day staffing needs.Oversees timekeeping/payroll coordination and employee security/access systems.Performs additional duties as assigned to support business needs.What You Will Need:Must be 21 years of age or older to be eligible to drive a company vehicle.Possess a valid driver’s license with a clean driving record.High School Diploma/GED (or equivalent).Retail experience required; pool supply industry experience preferred.Previous customer service experience, with a strong focus on supporting customers and resolving issues.A minimum of 2 years of leadership experience including oversight of direct reports.Strong verbal and written communication skills.Ability to lift up to 50 pounds repeatedly.Ability to bend, stoop, stretch, and stand/walk for extended periods.Availability to work weekends and some holidays.Looking to work for the best in the industry?Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.Why join PINCH A PENNY?Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 300 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.