Store Manager

Oxford Industries; Sandestin (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

generous vacation policy

health and wellness coverage

401k with company match

discounted stock purchasing

education reimbursement

amazing product discounts

Job summary

Southern Tide, a lifestyle brand under Oxford Industries, is seeking a Crew to energize our Sandestin store with outstanding customer service, engaging product presentation, and active sales. You will uphold brand standards, mentor teammates, and ensure operational excellence in a fast-paced retail environment.

This role requires 5+ years in retail with supervisory experience, proficiency in Outlook/Excel/Word, and the ability to work varied hours including nights and weekends.

Qualifications

• A college degree in Business or related field preferred.
• 5+ years of retail experience with at least 3 years in a supervisory/management role in a customer service environment.
• Strong computer skills (Outlook, Excel, Word).
• Experience with POS systems and inventory/merchandising concepts.
• Proven ability to analyze selling reports and drive sales.

Responsibilities

• Create a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach.
• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
• Recruit, hire, and retain a high performing management and associate store team.
• Direct and supervise the staff daily activities.
• Develop and train internal talent to ensure the team reaches its full potential and build a strong internal bench of candidates for future leadership roles.
• Ensure the store meets all Company standards and expectations with regards to merchandising and visual presentation, safety, functionality and security.
• Develop strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicate such information to sales team and customers to support sales generation.

Skills

Customer service

Sales generation

Team leadership

Retail management

Education

Bachelor's degree in Business or related field

Tools

Outlook

Excel

Word

Job description

Southern Tide, LLC At Southern Tide, our mission is to share our love for the coastal lifestyle through premium products, experiences, and service.

We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts!

• generous vacation policy
• health and wellness coverage
• 401k with company match
• discounted stock purchasing
• options for education reimbursement
• amazing product discounts

Crew Position

• Create a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation and customer outreach.
• Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
• Consistently achieve and exceed total store goals and key performance indicators (KPIs) as determined by the Company.
• Recruit, hire, and retain a high performing management and associate store team.
• Direct and supervise the staff daily activities.
• Consistently provide recognition to team members for exceptional performance and consistent and ongoing constructive feedback and coaching to team members to encourage continued growth and development.
• Develop and train internal talent to ensure the team reaches its full potential and build a strong internal bench of candidates for future leadership roles.
• Ensure the store meets all Company standards and expectations with regards to merchandising and visual presentation, safety, functionality and security and complies with all relevant local, State and Federal regulations.
• Develop and maintains store clienteling processes and standards and ensure associate participation and compliance.
• Develop strong knowledge of Company history, brand aesthetic, brand philosophy and lifestyle and effectively communicate such information to sales team and customers to support sales generation.
• Set standards for maintaining a neat and organized stockroom, storage area and shipping/receiving area in order to allow for safe and efficient access to product by stock and sales associates.
• Manage and adhere to all operational processes, policies and functionality related to people policies, merchandise management, security, loss prevention and facility maintenance.
• Partner with the corporate retail team to build community relationships and events in order to drive traffic and sales.
• Perform tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash.
• Monitor store inventory levels and partner with the corporate team to maximize sales through product replenishment and communication of product needs.
• Manage inventory audits and work to reconcile any inventory discrepancies.
• Perform other duties as required that are necessary to support the business.

QUALIFICATIONS

• You have a college degree in Business or related field is preferred.
• You have 5+ years of experience with 3+ years in a supervisory/management position in a customer service focused retail apparel environment.
• You have strong computer skills-proficient in Outlook, Excel and Word.
• You have experience with POS systems, including inventory management functions, retail merchandising concepts and retail visual concepts.
• You have proven ability to analyze selling reports, identify business trends and react quickly to the needs of the business in order to drive sales results, interpret policies and procedures to resolve customer and employee issues.
• You have effective leadership and interpersonal skills, strong analytical and problem-solving skills, excellent communication skills, both written and oral and excellent time management skills.

ADDITIONAL REQUIREMENTS

• Lift and/or move up to approximately 50 pounds frequently.
• Bending/stooping/kneeling required – frequently.
• Climbing ladders – occasionally.
• Routine standing for duration of shift (up to 8 hours).
• Ability to work varied hours and days including nights, weekends and holidays as needed.

This Company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-day use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Founded in 2006, Southern Tide is a Greenville, S.C.-based lifestyle apparel brand that boasts exceptional craftsmanship and classic design. Innovative, yet timeless in its youthful style, Southern Tide offers an array of apparel and accessory products for men, women, and kids that deliver their authentic lifestyle through quality, experience, and service. Southern Tide is available for purchase in Southern Tide’s company owned stores, Southern Tide Signature Stores and online at www.southerntide.com. Products can also be found in more than 850 specialty retailers, and premium department stores across the United States.

Southern Tide is a wholly-owned subsidiary of Oxford Industries (NYSE: OXM). Oxford Industries (NYSE:OXM) is an international apparel company headquartered in Atlanta featuring a diverse portfolio of owned lifestyle brands, consisting of Tommy Bahama, Lilly Pulitzer, Southern Tide, The Beaufort Bonnet Company, Duck Head, Jack Rogers and Johnny Was. This company is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-day use of marijuana, or any other characteristic protected by law.

Oxford Industries participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at 1-888-725-1899.

If you need an accommodation to complete an online application, please contact the location you are applying to or contact us at [e-mail] or 1-888-725-1899.