Store Manager

themintdispensary; Saint Charles (MO); On-site; USD 75,000 - 80,000; Full time

Job summary

Mint Cannabis is seeking a General Manager to lead daily operations of a high-volume cannabis retail dispensary in Missouri. You will oversee store functions, team leadership, sales performance, compliance, inventory control, and customer experience.

The role requires a hands-on, results-driven leader with experience in retail management and a passion for operational excellence. You will mentor a 20–30 person staff, ensure policy adherence, manage cash handling and security, and partner with

Qualifications

• 3+ years of retail management experience in a high-volume environment
• Experience in cannabis industry strongly preferred
• Proven leadership and customer service excellence
• Strong knowledge of compliance, inventory, and cash handling procedures
• Excellent communication, organization and decision-making skills

Responsibilities

• Lead, train, and coach a team of 20–30 employees, including managers and frontline staff
• Oversee daily dispensary operations, including opening/closing, shift coverage, and cash handling
• Ensure full compliance with state/local cannabis regulations and SOPs
• Manage inventory, procurement, and product rotation to maintain accuracy
• Monitor financials, including cash reconciliation and banking deposits
• Collaborate with marketing and leadership on promotions and regional initiatives
• Direct supervision and development of store staff and performance management

Skills

Team leadership

Operations management

Compliance & security

Inventory control

Customer service

POS systems

Education

High school diploma or equivalent

Bachelor’s degree preferred in Business/Retail Management or related field

Tools

POS systems

Job description

General Manager

Reports to: VP of Operations

FLSA Status: Exempt

Department: Retail Operations

Location: Missouri

Pay: $75,000 - 80,000 DOE

Position Summary

The General Manager is responsible for leading the daily operations of a high-volume Mint Cannabis retail dispensary. This role oversees all store functions, including team leadership, sales performance, compliance, inventory control, and customer experience. The Store Manager will build and mentor a strong team while ensuring a consistent, compliant, and customer-focused experience.

The ideal candidate is a hands-on, results-driven leader with proven experience in retail management and a passion for operational excellence in the cannabis industry.

Responsibilities

Leadership & People Management

• Lead, train, and coach a team of 20-30 employees including assistant managers and front-line staff
• Create a positive, inclusive, and performance-driven culture aligned with Mint Cannabis values
• Conduct team meetings, performance reviews, and ongoing coaching to ensure accountability and development

Retail Operations

• Oversee day-to-day dispensary operations, including opening/closing, shift coverage, cash handling, and compliance
• Ensure exceptional customer service and resolve escalated guest issues professionally
• Monitor store appearance, cleanliness, and functionality to ensure a consistent customer experience

Compliance & Security

• Ensure full compliance with all state and local cannabis regulations, company policies, and SOPs
• Manage Facility Agent Cards, ID verification, and documentation procedures
• Enforce safety and security protocols including alarm systems, cash handling, and loss prevention

Inventory & Financial Oversight

• Work with inventory and procurement teams to maintain accurate stock levels and timely product rotation
• Oversee daily financials, including cash reconciliation, banking deposits, and reporting
• Support sales forecasting and budgeting while managing labor and operational expenses

Collaboration & Business Growth

• Collaborate with marketing to execute promotions and in-store campaigns
• Partner with leadership and support teams on cross-functional initiatives and regional planning
• Engage in local community outreach and brand-building opportunities

Supervisory Responsibilities

• Directly supervises all store staff, including assistant managers, leads, and front-line team members
• Responsible for hiring, training, scheduling, coaching, and performance management
• Ensures adherence to company policies, compliance standards, and operational procedures
• Fosters a team-oriented environment that supports employee growth and accountability

Qualifications

• 3+ years of retail management experience, preferably in a high-volume, regulated environment
• 1+ year of cannabis industry experience strongly preferred
• Demonstrated success in team leadership, operational execution, and customer service excellence
• Strong working knowledge of compliance, inventory management, and cash handling procedures
• Excellent communication, organizational, and decision-making skills
• Proficiency with POS systems and retail management software
• Must be at least 21 years of age
• Must possess or be eligible to obtain and maintain a Facility Agent Card per state regulations
• Must be able to pass a background check and fingerprint clearance

Education and Certifications

• High school diploma or equivalent required
• Bachelor’s degree in Business, Retail Management, or related field preferred

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to lift 25–50 pounds and perform physical inventory tasks
• Must be able to bend, reach, stoop, and move in a retail environment
• May be required to work indoors and outdoors in varied conditions
• Must be able to work a flexible schedule including nights, weekends, and holidays

Work Environment

• High-volume retail dispensary environment
• Fast-paced, customer-facing setting with compliance and security protocols
• Occasional exposure to cannabis odor and product handling

Travel Requirements

• Minimal travel; occasional travel for training or multi-store collaboration may be required
  

Equal Opportunity Employer Statement

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.