Store Manager

francesca’s®; Rochester Hills (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Francesca’s is seeking a full-time Store Manager in Rochester Hills, MI. This role involves overseeing daily operations, ensuring customer satisfaction, managing staff, and driving sales while upholding store standards. Ideal candidates are experienced in store management with strong customer service skills, ready to lead a team in a vibrant retail environment.

Qualifications

• Strong skills in Customer Satisfaction and Service are essential.
• Excellent communication and interpersonal skills required.
• Experience in Store Management and leadership is necessary.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Manage store staff and maintain retail loss prevention measures.
• Drive sales performance and uphold operational standards.

Skills

Customer Satisfaction

Customer Service

Communication

Interpersonal Skills

Store Management

Leadership

Retail Loss Prevention

Fast-paced Environment

Sales Performance

Job description

22 hours ago Be among the first 25 applicants

Known for offering unique, free-spirited fashion, jewelry, and lifestyle products for over 20 years, francesca’s mission is to inspire discovery and celebrate individuality. What started as a single boutique in Houston, TX, has expanded to 460 boutiques in 48 states and two eCommerce sites: www.francescas.com and our tween-brand www.frankishop.com. Francesca’s is owned and operated by TerraMar Capital private equity group. Our brand purpose #FreeToBeYOU starts with our customer, creating a space to amplify the voices of everyone seeking self-expression.

Role Description

This is a full-time, on-site role for a Store Manager located in Rochester Hills, MI. The Store Manager will be responsible for overseeing daily store operations, ensuring customer satisfaction, and providing exceptional customer service. Additional responsibilities include managing store staff, maintaining retail loss prevention measures, driving sales performance, and upholding the visual and operational standards of the store.

Qualifications

• Strong skills in Customer Satisfaction and Customer Service
• Excellent Communication and interpersonal skills
• Experience in Store Management and leadership
• Knowledge of Retail Loss Prevention practices
• Ability to work well in a fast-paced environment
• Proven track record in driving sales performance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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