Store Manager

Tailored Brands; Reno (NV); On-site; USD 60,000 - 70,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen dynamischen Store Manager, der sein Team inspiriert und in einem engagierten Umfeld führt. In dieser Rolle sind Sie verantwortlich für die Erreichung von Verkaufszielen und die Schaffung einer außergewöhnlichen Kundenerfahrung. Sie werden die Möglichkeit haben, ein talentiertes Team zu rekrutieren, zu schulen und zu entwickeln, während Sie eine Kultur der Exzellenz und Inklusion fördern. Wenn Sie eine Leidenschaft für den Einzelhandel haben und ein Umfeld schaffen möchten, in dem jeder Mitarbeiter geschätzt wird, dann ist diese Position genau das Richtige für Sie.

Qualifications

• Mindestens 3 Jahre Erfahrung in der Führung von Einzelhandels-Teams.
• Starke organisatorische und Führungsfähigkeiten erforderlich.

Responsibilities

• Leitung des Store-Teams zur Erreichung von Verkaufs- und Servicezielen.
• Entwicklung von Aktionsplänen zur Maximierung des Umsatzes.

Skills

Führungskompetenz

Kundenservice

Teammanagement

Strategisches Denken

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Education

Abschluss in Betriebswirtschaft

Tools

Microsoft Office

POS-Systeme

Job description

Reports to Regional Manager:

As a Store Manager you are expected to lead your store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence. This includes recruiting, hiring, and training a store team to achieve an exceptional customer experience.

To be successful in this role the role you will:

• Inspire store team to achieve their best performance
• Execute to maximize growth and potential
• Create an engaged and inclusive store environment
• Elevate the customer experience through operational excellence
• Exceed customer expectations in all interactions

Leadership:

• leads store staff in meeting sales, service, and operational expectations.
• Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
• Guides team to identify, recommend and implement changes to improve productivity.
• Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.

Performance:

• Achieves store business plans, including sales, customer service and operational goals.
• Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
• Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
• Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team.
• Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively.

Operational Excellence:

• Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise.
• Ensures store staff is trained on all internal operational functions.
• Stays informed on corporate communication, directives, initiatives, policies, and procedures.
• Implements store programs to increase efficiencies in sales, service, operations, and branding.

Workplace:

• Create an engaged and inclusive store environment where opinions and contributions are recognized and valued.
• Create a culture of learning and development, ensuring training tools are leveraged.
• Serves as a role model to all store team members and provide enthusiastic motivational leadership.
• Creates a steady pipeline of external talent through recruitment.
• Holds regular store meetings ensuring all store team members are up to date with all company directives.

Customer Experience:

• Ensures store team is trained on the customer service expectations and creates an exceptional customer experience.
• Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS).
• Leverages all customer feedback to take appropriate actions and prevent or resolve customer concerns.
• Ensures the store is visually set to brand standards and marketing initiatives are executed per company direction.

Qualifications - External

Qualifications:

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Physical Requirements

• Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

You may have the opportunity to voluntarily work between multiple store or site locations, and across multiple brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

“We take into consideration an individual’s skills, background and experience in determining finalsalary.Basepayinformationisbased on market location and may be subject to prevailing wage laws, if applicable.”

Pay Range: $60,000-$70,000.00