Store Manager

Lids Inc; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in headwear and sportswear is seeking a passionate Store Manager to lead their retail team. This role is crucial in delivering exceptional customer experiences while managing store operations effectively. The Store Manager will inspire and guide associates, control expenses, and ensure adherence to company policies. With opportunities for bonuses and a generous employee discount, this position offers a dynamic work environment where your leadership will directly impact the store's success. If you thrive in a fast-paced retail setting and are eager to make a difference, this is the perfect opportunity for you.

Benefits

40% Employee Discount

Paid Time Off

Health Insurance

Vision Insurance

Dental Insurance

401(k) Plan

Monthly Store Sales Bonuses

Qualifications

• Requires a 2-year post-secondary education and 1 year of related experience.
• Strong supervisory and interpersonal skills are essential.

Responsibilities

• Manage store operations and ensure compliance with company policies.
• Recruit, train, and develop store personnel for optimal performance.

Skills

Sales Results Production

Supervisory Skills

Interpersonal Skills

Computer Operation

Physical Ability to Lift 50 Pounds

Communication Skills

Education

Two-Year Post-Secondary Education

Related Experience

Tools

Retail Management Software

Job description

Store # - Mall Name: 2190 - The Mall at Robinson

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America. We are excited to start 2022 with our next stop in Germany worldwide. We offer officially licensed products from professional sports federations and headwear from the hottest sports and fashion brands. Our journey has included years of hard work, learning from successes and failures, and staying true to our core values.

General Position Summary

At Lids, our store managers are the heart and soul of the Lids brand. These cap experts foster a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individualism, team pride, and personal style. Working in our retail stores requires our store managers to provide an exceptional Lids experience to each customer, guide and inspire our retail teams to provide excellent service, conduct thorough product presentations, and be experts in our products and services.

Principal Duties and Responsibilities

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Prepare store schedules and ensure proper store coverage at all times, within the guidelines for wage control set by the company.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.

Additional Principal Duties and Responsibilities

• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up.
• Recruit, develop, and train store personnel to achieve Operations Objectives and adhere to Operational policies and guidelines.
• Administer the progressive steps of discipline, including verbal and written warnings. The Store Manager carries out employment terminations following approval from the District Sales Manager and Human Resources.
• Encourage compliance of all store associates with established company policies, procedures, and guidelines, including safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• A two-year post-secondary education and one year related experience; or equivalent combination of education and experience.
• Established ability to produce sales results while minimizing loss.
• Proven supervisory skills, with capacity to deliver training material and assess retention.
• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability and willingness to travel overnight for training and/or business meetings.

Preferred Job Required Knowledge & Skills

Store managers can earn up to 2 times the local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. FT Managers are also eligible for monthly store sales bonuses and a 40% employee discount. Full-time employees are eligible for a full range of benefits including Paid Time Off, health, vision, dental, and 401(k).

EEO Statement

EEO Statement: Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply? Applicants who require accessibility assistance to submit an employment application, please email us at [e-mail]. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking accommodation when applying for a career at Lids.