Store Manager

Goodwill of Southwestern Pennsylvania; Pittsburgh (Allegheny County); On-site; USD 60,000 - 62,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania is seeking a Store Manager to oversee daily operations of a retail store, lead the team, and uphold merchandise standards to enhance the customer experience.

This role requires strong leadership, excellent communication, and a track record in retail management. Weekend and holiday availability is required; local travel may occur.

Qualifications

• 3+ years’ experience in management required.
• Associates' Degree + 2+ years of management experience.
• Bachelor’s Degree + 1+ years of management experience.
• High School Diploma or Equivalent

Responsibilities

• Provide leadership and direction to staff, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

Skills

Leadership

Customer service

Communication

Staff development

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes’ list of America’s “Most Inspiring Companies”.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill . You can help. We can show you how.

POSITION SUMMARY:

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store/ outlet. This position will lead and direct the retail team, meeting merchandise standards to enhance customers’ shopping experience. As the Store Manager, you will utilize your leadership skills and establish a career in retail management while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.
• Support the organization’s mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

External Hiring Range: $60,000-$62,000/year

Schedule: Will Vary. Candidates must be available to work weekends and holidays as required.

Travel: Local travel may be required.

QUALIFICATIONS:

Qualifications:

• High School Diploma or Equivalent AND 3 or more years’ experience in Management required.OR
• Associates' Degree AND 2 or more years’experience in Management required.OR
• Bachelors' Degree AND 1 or more years’ experience in Management required

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

• Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

#zr

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.