Store Manager

Foot Locker; Philadelphia (Philadelphia County); On-site; USD 64,000 - 69,000; Full time

Benefits offered by this job

Salary range: $64k–$69k/yr

Bonus incentives

Daily & Weekly pay

Paid time off

Employee discount 30-50%

Healthcare coverage

Career development

Job summary

Foot Locker in Philadelphia seeks a store leader to manage daily operations, coach a team, and deliver an outstanding customer experience. You will implement company standards in recruiting, training, visual merchandising, guest services, and store performance to maximize sales and profit.

Reporting to the District Manager, you will lead by example, develop your team, and ensure consistency with brand standards while creating a welcoming environment for customers and teammates.

Qualifications

• Leadership experience in a customer-facing role.
• Ability to train and coach employees to deliver great service.
• Strong drive to achieve sales and profitability goals.
• Familiarity with omni-channel retail operations.
• Good problem solving and financial analysis skills.
• Demonstrates high ethics, values, and trust.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Coach and motivate the team to deliver exceptional customer experiences.
• Implement recruiting, hiring, training, guest services, merchandising, and store ops standards.
• Execute plans to drive KPIs and maximize profitability.
• Enhance brand loyalty by enabling a friendly, authentic customer interaction.
• Serve as liaison between customers, sales staff, store leadership and corporate partners.
• Maintain high customer focus and lead by example with clear communication.
• Ensure visual standards are followed and product knowledge is shared.

Skills

Leadership ability

Customer-facing sales

Motivation to achieve results

Omni-channel retail

Analytical thinking

Ethics and integrity

Flexible availability

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company.

That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand.

We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us.

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays

Benefits

• Salary Range: $64,000 - $69,000 / year
• Bonus Incentives
• Daily Pay / Weekly Pay
• Paid Time Off
• 30-50% Employee Discount
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities