Store Manager

Foot Locker, Inc.; Knoxville (TN); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Weekly Pay

Employee Discount 30-50%

Paid Time Off

Parental Leave

Life Insurance

Medical and Dental Coverage

Development and Advancement

Job summary

Foot Locker, Inc. is seeking a store manager in Knoxville, TN to lead, coach and develop the sales team while delivering a premier in-store customer experience.

You will recruit, train and guide staff to execute company standards across hiring, training, guest services, merchandising and operations to maximize sales and profit. The role requires 2+ years of leadership in a customer-facing retail setting, strong communication, and a flexible schedule including nights, weekends and holidays.

Qualifications

• Demonstrated leadership ability in a customer-facing sales setting.
• Confident in engaging customers to deliver an elevated experience.
• Motivated to achieve results from interactions with customers and athletic products.
• Resourceful in adapting to changing omni-channel retail demands.
• Strong analytical and financial awareness.
• High ethics, integrity, and trust.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Skills

Leadership

Customer Service

Coaching

Training

Team Management

Communication

Problem Solving

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us.

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability - including nights, weekends, and holidays

Benefits

• Rate of Pay: $1,115.38 +Bonus Incentives
• 30-50% Employee Discount
• Paid Time Off, Paid Parental Leave
• Weekly Pay
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities