Store Manager

Foot Locker, Inc.; Philadelphia (Philadelphia County); On-site; USD 64,000 - 69,000; Full time

Benefits offered by this job

Salary range

Bonus incentives

Daily/Weekly pay

Paid time off

Employee discount

Health, dental & life coverage

Development opportunities

Job summary

Foot Locker, Inc. in Philadelphia is seeking a store leadership professional to guide daily operations and deliver an exceptional in-store customer experience. You will coach staff, manage recruiting, training, and merchandising, and drive profitability through strong KPI execution.

Reporting to district leadership, you will lead teams, ensure brand standards, and foster a high-energy shopping environment across our Foot Locker brands. Weekend and evening shifts are required.

Qualifications

• At least 2 years of experience in a customer-facing sales setting with leadership responsibilities.
• Ability to engage customers and deliver elevated experiences.
• Proactive, resourceful and comfortable in a fast-changing omni-channel environment.
• Strong critical thinking, math skills and ethical judgment.
• Flexible scheduling including nights, weekends, and holidays.

Responsibilities

• Coach and motivate your team to deliver exceptional customer experiences.
• Execute recruiting, hiring, training, guest services, visual merchandising and store operations.
• Drive plans to improve KPIs and maximize store profitability.
• Empower associates to create a natural, personable customer journey.
• Serve as a liaison between customers, sales staff, store leadership and corporate partners.
• Maintain high customer focus and lead by example with clear communication.
• Ensure visual directives and standards are followed.
• Share product knowledge and apply learnings to customer interactions.

Skills

Leadership

Customer engagement

Omni-channel retail

Problem analysis

Ethics & integrity

Flexible availability

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.

As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next.

Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve.

Come change the game with us.

You’re a natural teacher and coach, and have a passion for helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable to lead, coach and develop all team members to provide a great in-store Customer experience, and carry out all Company strategies. Your responsibilities will include all aspects of store management, including: execution of Company standards in recruiting, hiring, training, customer service, visual merchandising and store operations. It is all these activities together that will drive sales to maximize profit goals for your store, and lead you and your team to success.

Artificial intelligence is not used for the process of screening, assessing, or selecting applicants.

Responsibilities

• - Coaching and motivating your team to inspire top performance and an exceptional customer experience
• - Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• - Execute plans to drive key performance indicators to maximize profitability
• - Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• - Act as a partner between customers, sales associates, store leadership and corporate business partners
• - Maintains a high level of customer focus and leads by example with clear and engaging communication
• - Ensures visual directives and standards are maintained
• - Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Qualifications

• - Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
• - Confident and comfortable engaging customersto deliver an elevated experience
• - Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products
• - Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• - Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• - High level of ethics, values, integrity, and trust
• - Flexible availability - including nights, weekends, and holidays

Benefits

• Salary Range: $64,000 - $69,000 / year
• Bonus Incentives
• Daily Pay / Weekly Pay
• Paid Time Off
• 30-50% Employee Discount
• Life, Medical and Dental Coverage
• Development and Advancement Opportunities