Store Manager

Joe & the Juice / United Kingdom; Palo Alto (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Exclusive employee discounts

Medical, dental & vision insurance

401(k) retirement plan

Paid vacation & holidays

Leadership training & development

Job summary

Joe & the Juice is seeking a Store Manager in a fast-paced, culture-driven environment. You will oversee daily store operations, lead a high-energy team, and ensure superior guest experiences while meeting budgeted sales and EBITDA targets.

You will mentor staff, implement development plans, and uphold brand standards across all shifts. This role offers opportunities for growth across locations and countries within the Joe & the Juice network.

Qualifications

• Minimum 3 years of leadership experience in retail, hospitality, or service.
• Proven track record of delivering operational and financial results.
• Strong interpersonal and communication skills.

Responsibilities

• Lead, inspire, and develop team members in alignment with company virtues and operational principles.
• Own recruitment interviewing, hiring, pre-boarding, and onboarding of team members.
• Develop and motivate team with structured development plans and regular feedback.
• Champion a guest-first mindset and drive guest loyalty and satisfaction.
• Maintain safe, hygienic store operations and ensure brand standards compliance.
• Develop optimal shift plans considering seasonality and store traffic.
• Take ownership of inventory management and stock optimization.
• Drive store sales growth and EBITDA while meeting KPI targets.

Skills

Leadership

Team development

Communication

Guest experience

Job description

WHY WORK AT JOE & THE JUICE

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Positive Attitude


• Inclusion


• Social Ties


• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

ABOUT JOE & THE JUICE

Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring_Operational Requirements_are upheld, a high degreeEmployee Engagement, leading to delivering greatGuest Experiences,and hereby ensuring a strongFinancial Performance.

Our unique company culture is the backbone of our company’s success, which relies on our employees to adhere to and promote our company virtues:Positive Attitude,Inclusion,Social Ties, andGrowth.

JOB SUMMARY

As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products.

Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store’s sales targets, and EBITDA through existing and new company initiatives.

KEY RESPONSIBILITIES

Virtue-Based Leadership

• Lead, inspire, and develop team members in alignment with company virtues and operational principles


• Act as a role model of company values and foster a positive, high-performance culture


• Ensure clear communication of expectations and accountability across the team

Recruitment & Talent Development

• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members


• Ensureoptimalteam positioning to meet operational needs


• Build andmaintaina strong future talent pipeline

Employee Engagement & Development

• Develop and motivate team members through structured development plans and continuous feedback


• Facilitate in-store training sessions and regular team meetings


• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores

Guest Experience

• Champion a guest-first mindset across all store operations


• Build strong relationships within the local community in alignment with brand behavior principles


• Drive guest loyalty and satisfaction through consistent service excellence

Operational Excellence & Compliance

• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards


• Ensure compliance with brand standards and local regulatory requirements


• Uphold the highest operational ratings and performance standards

Shift Planning & Workforce Management

• Developoptimalshift plans considering seasonality, local events, and store traffic patterns


• Ensure efficient workflows aligned with company standards and budget


• Ensure working hourscomply withcontractual obligations, union agreements, and local labor laws

Stock & Inventory Management

• Take full ownership of inventory management, including stock counting and ordering


• Optimizeinventory levels to minimize waste and meet defined monthly waste targets

Performance & Financial Management

• Drive sales growth and overall store performance
  
• OptimizestoreEBITDA and achieve defined KPI target


• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results


• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement


• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture


• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

THE JUICE – Overview of your benefits and perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees


• Access competitive medical, dental, and vision insurance plans designed to support your overall well-being


• Invest in your future with our 401(k) program


• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work


• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential


• Compensation- Starting at $90,000 plus bonuses

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

NOTICE OF NON-DISCRIMINATION POLICY

ABOUT JOE & THE JUICE

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.

We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.